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2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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2016/10/04
Celent has released a new report titled Deal Trends and Projections in the Life and Health PAS Market: 2016 Latin American Edition. The report w…
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2015/06/05
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
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2015/06/05
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
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2014/01/09
In its first ever life insurance claims report, Celent provides a detailed look at 18 insurance claims systems marketed across the globe to life…
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Morgan Stanley is the first major global wealth management firm to incorporate fractional share allocation as an integral component of its UMA a…
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2023/08/26
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2023/06/27
With the introduction of ChatGPT, large language models (LLMs) have become a significant part of the AI landscape due to their ability to revolu…
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2023/03/30
Celent is pleased to award Societe Generale with the Celent Model Wealth Manager 2023 Award for Financial Wellness. Stress and anxiety regarding…
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2023/03/29
The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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2023/03/08
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
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2023/03/08
Summary In-depth personalization experiences rely on relevant user data, unifying their engagement channels, and creating segments to build firs…
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It is well known that advisors spend an inordinate amount of time on non-revenue producing and non-client facing activities. These include admin…
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2022/09/30
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Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
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In this discussion, Aneesh Chopra,President, CareJourney, who served in the Obama Administration as the first US Chief Technology Officer, chatt…
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ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
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2021/12/17
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Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
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2021/03/25
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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2021/03/10
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2021/03/08
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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2021/01/14
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
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2020/10/02
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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2020/09/24
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As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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The “Last Mile” in delivery, direction, service, communication, and experience is the one that matters most to people. It binds customers, emplo…
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Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
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Following up on Celent's biennial EMEA claims admin system review, Celent asked for customer references to get feedback on vendors and systems. …
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2024/06/26
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About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
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Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transforma…
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This week, we at Celent released new and updated P&C claims systems vendor reports for four regions: North America EMEA Latin America Asia-Pac…
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Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/04
Housing hunters are familiar with the axiom, "Size, location, price: Pick one." But for insurance system replacements, sights are usually set hi…
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Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
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About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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Without a doubt, the pandemic spurred digital investment and CIOs started spending money on updating old technologies. Celent’s ongoing conversa…
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Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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This report is the fourth in Celent’s biennial look at group and voluntary policy administration systems (PAS) available to life insurers in Nor…
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2023/07/02
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/07/02
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Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
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Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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2021/03/10
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2021/03/09
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Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
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2020/10/02
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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2024/07/08
Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
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2024/07/08
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2024/07/08
Out of necessity, insurers are becoming much more sophisticated in how they think about distribution management. While the primary channel for b…
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Celent conducted a survey of producers with a set of questions covering management issues related to the use of technology, digital transformati…
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2022/08/10
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
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2022/08/10
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
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2021/09/29
Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
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2021/07/19
Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
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2020/07/26
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2019/09/10
Managing the variety and innovation in a global distribution environment increasingly requires 'digital tools' and capabilities that allow insur…
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2019/05/14
Managing the variety and dynamism in a distribution environment that is increasingly digital requires tools that allow insurers to deal with a v…
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2018/10/18
The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…
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2016/08/17
Celent has released a new report titled Onboarding in Corporate Transaction Banking: Prioritizing Investments for Reducing Friction. The report…
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Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
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2021/12/17
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2021/10/18
Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
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2021/03/25
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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2021/03/10
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
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2021/03/09
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
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2021/03/08
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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2021/01/14
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
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2020/10/02
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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2020/09/24
What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
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2020/08/24
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2020/06/30
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2024/06/27
Following up on Celent's biennial EMEA claims admin system review, Celent asked for customer references to get feedback on vendors and systems. …
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2024/06/26
Following up from Celent's biennial North American claims admin system review, Celent asked for customer references in order to get feedback on…
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About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2024/05/14
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Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
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2024/03/20
Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transforma…
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2024/03/08
This week, we at Celent released new and updated P&C claims systems vendor reports for four regions: North America EMEA Latin America Asia-Pac…
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2024/03/07
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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2024/03/04
Housing hunters are familiar with the axiom, "Size, location, price: Pick one." But for insurance system replacements, sights are usually set hi…
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2023/09/28
Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
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2023/09/21
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2024/10/10
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
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2024/05/14
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2023/09/28
Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
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2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2023/06/03
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2022/08/03
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
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2021/04/08
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2021/04/08
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
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2020/02/13
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
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2019/06/25
As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
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2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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2018/07/09
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
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2024/09/10
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2024/05/15
About the Showcase Gen AI is the hottest topic in the industry right now.Insurers are reaching out daily with questions and the need for advice…
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2023/11/23
What is a life policy administration system? What life insurers use them for? What do they think of their components, features and functions? Do…
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2023/09/12
Without a doubt, the pandemic spurred digital investment and CIOs started spending money on updating old technologies. Celent’s ongoing conversa…
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2023/08/08
Using data from Celent's biennial North American policy administration solution (PAS) review, Celent drills down on the customer feedback to giv…
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2023/07/06
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/07/05
This report is the fourth in Celent’s biennial look at group and voluntary policy administration systems (PAS) available to life insurers in Nor…
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2023/07/04
In this ninth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we profi…
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2023/07/02
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/07/02
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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2023/03/08
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
-
2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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2022/08/05
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
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2022/03/18
The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
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2024/02/08
Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
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2022/04/14
In this discussion, Aneesh Chopra,President, CareJourney, who served in the Obama Administration as the first US Chief Technology Officer, chatt…
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2022/03/29
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
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2021/12/17
What is data management and data lineage and why is it important to have a process for understanding data sources in your organization? How do w…
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2021/10/18
Alternate data sources can be a possible way to enhance insurance models and provide greater insights for insurers, leading to the inclusion of…
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2021/03/25
Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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2021/03/10
Read about how an insurer optimize price and provide price personalization through the analysis of customers' reponse to price change and their…
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2021/03/09
Read about how an insurer identifies suspicious individuals and claims in the insurance industry through the application of graph theory in soci…
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2021/03/08
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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2021/01/14
Data science derive experimental conclusion on a hypothesis through experiments with data and statistical methods. As a branch of data science,…
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2020/10/02
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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2020/09/24
What if, suddenly, everyone stopped driving? COVID 19 just asked an insurance question that has never been posed before. This is the greatest gl…
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2020/08/24
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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2020/06/30
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The “Last Mile” in delivery, direction, service, communication, and experience is the one that matters most to people. It binds customers, emplo…
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2023/03/08
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
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2021/10/21
Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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2021/02/12
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
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2020/08/24
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
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2020/02/09
This report explains the use cases of computer vision and OCR in insurance companies, together with the offerings vendors have developed. Next,…
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2020/01/20
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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2018/07/09
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
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2024/09/17
Policy administration systems are effective at generating policies by capturing demographic information, tracking policy terms and conditions, a…
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2024/09/17
Policy administration systems are effective at generating policies by capturing demographic information, tracking policy terms and conditions, a…
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2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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2023/03/29
When Joyn Insurance developed Spark, a digital workflow platform for commercial business, it transformed a largely manual process to enable unde…
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2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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2022/08/18
In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
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2022/04/11
As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
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2022/03/17
Amerisure, one of the nation's leading providers of commercial insurance, embarked on an underwriting transformation program in 2017 to support…
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2021/08/08
The world is witnessing a state of flux, with climate change threatening where we live, work, and play. Natural catastrophes and weather reliant…
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2021/03/11
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
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2020/09/17
Providing the right cover in a timely manner to customers is an increasing challenge both for underwriters and brokers. Mphasis shared some of t…
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2020/06/08
Use of artificial intelligence offers new opportunities across all operations in the insurance industry. For this briefing note, we focus on Chi…
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2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
-
2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
-
2018/07/09
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
Research related to Majesco Digital1st® Insurance
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2024/10/21
While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
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2024/06/11
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
-
2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/02/13
Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
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2024/01/19
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
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2023/10/31
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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2023/09/24
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
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2023/09/11
For the first several years of the insurtech movement, the conventional wisdom from the tech-industry founders looking to disrupt insurance was…
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2023/09/07
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
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2023/06/13
Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
-
2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
-
2023/03/23
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
-
2023/03/08
Insurance distribution is an increasingly important point of discussion among senior executives at insurers. With the emergence of insurtech cam…
-
2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Research related to Majesco L&AH Core Suite
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2024/09/10
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2024/05/15
About the Showcase Gen AI is the hottest topic in the industry right now.Insurers are reaching out daily with questions and the need for advice…
-
2024/04/25
Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
-
2024/03/21
Taiwan Life Insurance’s AI Platform for Claims provides multiple convenient claims delivery channels that address the many issues Taiwanese poli…
-
2023/12/11
In July 2023, Celent published the LATAM life policy administration system vendor report. The data-gathering process provided some insight into…
-
2023/11/23
What is a life policy administration system? What life insurers use them for? What do they think of their components, features and functions? Do…
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2023/09/28
Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
-
2023/09/12
Without a doubt, the pandemic spurred digital investment and CIOs started spending money on updating old technologies. Celent’s ongoing conversa…
-
2023/08/08
Using data from Celent's biennial North American policy administration solution (PAS) review, Celent drills down on the customer feedback to giv…
-
2023/07/06
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
-
2023/07/05
This report is the fourth in Celent’s biennial look at group and voluntary policy administration systems (PAS) available to life insurers in Nor…
-
2023/07/04
In this ninth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we profi…
-
2023/07/02
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
-
2023/07/02
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
Research related to Majesco Life IllustratePlus
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2023/11/03
.At the start of any life insurance sales cycle for a non-traditional product comes an illustration. An insurer has many choices in vendors and…
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2023/11/02
At the start of any life insurance sales cycle for a non-traditional product comes an illustration. An insurer has many choices in vendors and w…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
-
2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
-
2020/12/09
2020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
-
2020/11/30
2020 has not been an ordinary year for life insurance companies. Celent expects insurers will move many digitally sales oriented investments to…
-
2020/10/02
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
-
2020/03/24
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
-
2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
-
2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
-
2016/09/23
Celent has published a new report titled Views of the Past and Future: Trends and Predictions for North American Illustration Systems.The report…
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2016/08/25
Celent has released a report that reviews the global life insurance illustration solution spectrum titled Predicting the Future: 2016 EMEA, APAC…
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2016/08/24
Celent has released a report that reviews the North American life insurance illustration solution spectrum titled Predicting the Future, 2016 No…
Research related to Loss Control 360
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2021/06/06
Loss control and premium audit are two functions of an insurer that often play a secondary role in the processing of business but continue to be…
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2021/03/07
Snap polls reflect questions posed by members of the Celent Executive Research Panel. This question came about from a member who is considering…
Research related to Loss Control 360 Self-Survey
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2021/10/26
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
Research related to Majesco Billing Solutions for L&A and Group
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2023/09/28
Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
-
2020/04/27
As we head forward into 2020, we are witnessing common acceptance for remote delivery and communication, whereby both client-relationships and i…
-
2020/03/24
The current Coronavirus Disease 2019 (COVID-19) has put the global environment into trying times and it signify opportunities to extend current…
-
2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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2017/02/28
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…
Research related to Majesco Claims for L&A and Group
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2024/04/25
Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
-
2024/03/21
Taiwan Life Insurance’s AI Platform for Claims provides multiple convenient claims delivery channels that address the many issues Taiwanese poli…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
-
2021/12/09
Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
-
2021/06/30
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
-
2020/12/02
This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
-
2020/10/02
Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
-
2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
-
2016/10/04
Celent has released a new report titled Deal Trends and Projections in the Life and Health PAS Market: 2016 Latin American Edition. The report w…
-
2015/06/05
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
-
2015/06/05
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
-
2014/01/09
In its first ever life insurance claims report, Celent provides a detailed look at 18 insurance claims systems marketed across the globe to life…
Research related to DRC Billing
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2024/10/10
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
-
2024/05/14
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
-
2023/09/28
Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
-
2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
-
2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
-
2023/06/05
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
-
2023/06/03
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
-
2022/08/03
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
-
2021/04/08
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
-
2021/04/08
The billing function continues to transition from its traditional role as the most “back office” of back office processes to a key component of…
-
2020/02/13
At the end of every year, Celent surveys insurance company CIOs, asking them about their priorities for the coming year. The survey covered nin…
-
2019/06/25
As Insurity’s majority ownership structure transitions from three Private Equity firms (TA Associates, General Atlantic, and Genstar) to a singl…
-
2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
-
2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
-
2018/07/09
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
Research related to Guide Stream
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2021/10/26
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
-
2020/12/19
Today's technological innovations are increasingly powered by artificial intelligence, fuelling possibilities for novel technological developmen…
-
2020/02/23
In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
-
2019/10/31
InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…
Research related to Majesco Policy for P&C
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2024/10/10
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
-
2024/09/26
In recent years, the P&C insurance industry has witnessed a significant transformation driven by technological advancements. As insurers strive…
-
2024/09/26
The life insurance industry has witnessed a significant transformation driven by technological advancements in recent years. As insurers strive…
-
2024/07/26
After seven days, the dust is finally settling on the CrowdStrike outage. While some companies are still struggling to recover from the incident…
-
2024/05/14
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
-
2024/03/21
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
-
2023/09/21
Recorded on September 21, 2023. In this webinar, we look at what the market for these foundational systems offers today and where the market is…
-
2023/09/04
Insurance companies have varying preferences when it comes to selecting core systems. While some prefer to purchase a pre-built policy administr…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
-
2023/05/07
Every two years, Celent reviews and profiles LATAM’s P&C insurance policy administration systems. In February 2023, Celent published the LATAM P…
-
2023/03/28
Policy admin systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. O…
-
2023/02/14
This report provides an overview of the policy administration systems available in Asia Pacific for property casualty insurance carriers. The re…
-
2023/02/10
This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
-
2023/02/09
This report profiles major property casualty policy administration systems available in Latin America today. It profiles 19 policy administratio…
-
2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
Research related to Majesco Digital1st®
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2024/09/30
In the early part of the year, insurance made the news in North Carolina because carriers were asking for up to double the rate along the fragil…
-
2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
-
2023/08/26
This report is a companion piece to the Global IT report and focuses solely on North American Wealth Management IT Spending which includes Canad…
-
2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
-
2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
-
2022/09/25
A digital point-of-sale (“POS”) platform offers consumers the ability to buy life insurance online instantly. These cloud-based platforms are ma…
-
2022/05/31
COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
-
2022/04/18
The demand for applications is growing faster than the supply of developers to deliver them. A new era of low/no-code development is emerging, w…
-
2022/03/15
The imperative for financial institutions (FIs) to undergo digital transformation has only increased during the past two years. Many FIs are in…
-
2022/03/15
Legend, an open source technology platform offered by Goldman Sachs and FINOS, tackles the rapidly growing challenge of ensuring timely access t…
-
2022/03/04
Embedded finance is reshaping the way customers engage with financial products and expanding the distribution of tools and services that banks,…
-
2021/12/06
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
-
2021/10/08
Implementing changes has always required various human and technology resources. Wealth management (WM) firms have generally employed specific p…
-
2021/09/28
The demand for applications is growing faster than the supply of developers to deliver them. A new era of low/no-code development is emerging no…
-
2021/09/28
The growth in demand for digital has created a long tail of applications which traditional IT struggles to build or maintain. The backlog is gro…
Research related to Majesco Distribution Management
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2024/07/08
Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
-
2024/07/08
Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
-
2024/07/08
Out of necessity, insurers are becoming much more sophisticated in how they think about distribution management. While the primary channel for b…
-
2024/05/15
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
-
2022/10/24
Celent conducted a survey of producers with a set of questions covering management issues related to the use of technology, digital transformati…
-
2022/08/10
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
-
2022/08/10
Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
-
2021/09/29
Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
-
2021/07/19
Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
-
2020/07/26
Managing agent licensing is a business-critical function for insurers and agencies. But as insurers and agencies look to grow, they face increas…
-
2020/01/20
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
-
2019/09/10
Managing the variety and innovation in a global distribution environment increasingly requires 'digital tools' and capabilities that allow insur…
-
2019/05/14
Managing the variety and dynamism in a distribution environment that is increasingly digital requires tools that allow insurers to deal with a v…
-
2018/10/18
The new era of customer-centricity in insurance applies to agents just as much as it applies to policyholders. Many insurers are focusing their…
-
2016/08/17
Celent has released a new report titled Onboarding in Corporate Transaction Banking: Prioritizing Investments for Reducing Friction. The report…
Research related to Majesco Claims for P&C
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2024/10/10
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
-
2024/06/27
Following up on Celent's biennial EMEA claims admin system review, Celent asked for customer references to get feedback on vendors and systems. …
-
2024/06/26
Following up from Celent's biennial North American claims admin system review, Celent asked for customer references in order to get feedback on…
-
2024/05/16
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
-
2024/04/25
Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
-
2024/03/20
Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transforma…
-
2024/03/08
This week, we at Celent released new and updated P&C claims systems vendor reports for four regions: North America EMEA Latin America Asia-Pac…
-
2024/03/07
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
-
2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
-
2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
-
2024/03/06
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
-
2024/03/04
Housing hunters are familiar with the axiom, "Size, location, price: Pick one." But for insurance system replacements, sights are usually set hi…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
-
2022/03/29
Celent profiles 23 core claims systems that are in use or being marketed for use in North America There are sixteen systems that qualified for C…
-
2022/02/11
The burgeoning Insurtech space is vast and rapidly evolving. It is difficult for even the savviest of industry insiders to keep up with today’s…
Research related to RS X Rating
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2023/10/03
Recorded on September 28, 2023. Watch this webinar to gain insights into how rating engines underpin insurance underwriting as we explore their…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
-
2023/04/18
Stand-alone rating engines are used for a variety of reasons—but primarily to externalize the rates, rules, and logic associated with rating fro…
-
2023/04/18
Stand-alone rating engines are used for a variety of reasons—but primarily to externalize the rates, rules, and logic associated with rating fro…
-
2023/03/29
The development and execution of a business data strategy is crucial to an insurer’s goal of innovation. The appropriate strategy, with curated…
-
2021/09/22
Significant innovation is occurring in product management in the insurance industry. Carriers are looking to grow, differentiate themselves, nav…
-
2021/09/12
Significant innovation is occurring in product management in the North American region. Carriers are looking to grow, differentiate themselves,…
-
2021/05/27
Customers and the industries we serve are always at the heart of the insurance business. For the most part increased digitisation and innovation…
-
2019/09/22
Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
-
2019/07/18
Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
-
2019/03/18
System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
-
2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
-
2018/10/22
With the fight for new customers growing more and more competitive, carriers continue to look for new ways of differentiation through their prod…
-
2018/07/09
In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
Research related to DRC Portal
-
2023/09/11
For the first several years of the insurtech movement, the conventional wisdom from the tech-industry founders looking to disrupt insurance was…
-
2021/09/29
Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
-
2021/09/20
The digital experience for agents is becoming a new strategic battleground for insurance companies. Digital capabilities are being extended acro…
-
2021/07/19
Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
-
2021/06/30
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
-
2021/06/10
Snap polls reflect questions posed by members of the Celent Executive Research Panel, a group of C level executives in the insurance industry. T…
-
2019/09/27
Agent portal technology promises to provide agents with the ease and speed of a digital experience. This review of 18 solutions compares them an…
-
2019/09/27
Portals have evolved from acting as a gateway to providing a single look and feel that eases data entry and allows the agent to conduct their tr…
-
2018/10/29
A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…