2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
Research related to PowerCARD-Switch
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2024/01/18In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
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2024/01/10In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
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2023/11/19Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
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2023/09/24Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
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2023/09/21Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
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2023/04/28I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
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2023/03/29Bangor Savings Bank is a $7bn bank headquartered in Maine, US, and is innovatively expanding the capabilities of debit cards by adding programma…
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2023/02/13Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
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2023/01/11The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
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2022/11/11Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/04/06Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
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2022/03/31I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
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2022/03/28Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
Research related to PowerCARD-Fraud
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2024/07/15While artificial intelligence has been selectively implemented to help banks fight financial crime, recent breakthroughs in AI technology promis…
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2024/04/30With the acceleration of digital access in financial services, fraud technology has developed into a complex ecosystem of solutions aimed at sec…
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2024/01/22Nasdaq and its subsidiary Verafin, just published their first Global Financial Crime Report. The report is making headlines for the size of its…
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2023/12/02In 2024, technological turbulence – generative artificial intelligence (Gen AI), digital asset adoption, increased fraud and cyber risk – will r…
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2023/10/09After nearly a year at the helm of Celent's Risk practice, I had the privilege of attending my inaugural Sibos conference. My colleagues Patrici…
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2023/07/19Recorded on July 19, 2023. Want to hear more about the current state of technology strategy and investment prioritization in the industry? Our w…
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2023/03/28Enfuce provides cloud-based card issuing and processing services to fintechs as well as more established firms. Enfuce found that their customer…
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2023/01/30Increasingly, risk offices at financial institutions are using advanced data management and artificial intelligence (AI), orchestration, high-pe…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/30Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
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2022/10/28Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
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2022/10/23Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
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2022/05/31Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
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2022/03/29The last 24 months have seen tectonic shifts in cloud adoption and openness to the cloud in financial services. The forces of digitalization, in…
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2022/03/15Congratulations to Celent's Model Risk Manager 2022 Award winners: ABN AMRO, BNP Paribas S.A., DBS Bank, Fincare Small Finance Bank, Forcht Bank…
Research related to PowerCARD-ATM
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2024/02/16Retail merchants still accept cash payments and need convenient options to deposit currency and centralize those funds. Banks are hungry for tho…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2020/04/15Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
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2019/12/035G is beginning to roll out around the world. It’s 10 to up to 100 times as fast as its predecessor 4G, has higher capacity, and provides lower…
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2019/03/05Digital channels are most every institution’s top priority, yet the number of surveyed banks and credit unions expecting to grow their branch ne…
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2018/05/22Video tellers won't be the face of branch banking anytime soon. Assisted self-service remains a polarizing topic in retail banking, with fewer d…
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2016/04/28
A growing number of banks sought to deploy assisted self-service devices, but were unimpressed with first-generation hardware. With a multit…
Research related to PowerCARD-eSecure
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2024/06/06I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
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2024/05/16Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
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2024/05/07About this Interview: We recently had the pleasure to sit down for a chat with Justin Monk, VP, Head of Products and Services, Debit, ATM, SaaS…
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2024/03/21In a payments market dominated by a few large players, it would be excusable to sound a defeatist note and focus elsewhere. However, HDFC Bank w…
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2024/03/21PKO Bank Polski was the first bank in Poland and one of the few in the world to independently provide its customers with a Buy Now Pay Later (BN…
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2024/01/18
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
-
2024/01/10
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
-
2023/09/24
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
-
2023/09/21
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
-
2023/08/21The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
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The Siren Song of Credit Card-as-a-Service: In Search of a Breakthrough Opportunity in the US Market2023/05/24The promise of Credit Card-as-a-Service (CCaaS) to democratize credit card issuing has attracted investment and resulted in a busy landscape of…
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2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
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2022/11/11Now that many industry conferences are back as in-person events, we are also back to travelling again. At the end of October, Celent turned up i…
Research related to PowerCARD-BI
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2024/07/15
While artificial intelligence has been selectively implemented to help banks fight financial crime, recent breakthroughs in AI technology promis…
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2024/07/11Moving Ahead with GenAI It’s hard to believe how quickly Generative AI (GenAI) technology has gained traction across industries worldwide. Since…
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2024/06/13Celent recently published the Dimensions: IT Pressures and Priorities report series. This annual survey of bank executives worldwide is used to…
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2024/05/15About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2024/05/08Consumer credit scoring has existed for decades. It evolved from being a custom analytic product used within financial institutions to being a g…
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2024/04/25This report represents the second in the 2-part series “The New Wealth Management Paradigm – From Apps to Agents.” The wealth management industr…
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2024/03/21ING was looking to accelerate the digitisation of its offerng in the FX markets - a market which is the largest in the world by traded volume, b…
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2024/03/20DBS Bank, one of the largest banks in the Asia-Pacific region, has a long-standing reputation for innovation. With AI becoming a more pervasive…
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2024/03/05For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
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2024/02/26
In Celent's enterprise data enablement survey a few years ago, both asset managers and asset owners indicated a renewed trajectory towards enhan…
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2024/02/14We recently held our first insurance executive roundtable event of the year, at our offices in New York. In attendance were 35 executives from t…
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2024/02/08Just as COVID-19 provided the “aha” moment for accelerating digital transformation in the insurance industry, generative AI (Gen AI) is the “aha…
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2023/11/26Asia’s economic and banking landscape is far from homogeneous. The region has a diverse mix of small and large countries with widely varying lev…
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2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
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2023/09/27It would be a stretch to say that Sibos news and chatter was dominated by generative AI (or Gen AI). After all, for banks at least, we are still…
Research related to PowerCARD-WebPublisher
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2024/06/11Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/02/13Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
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2024/01/19It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
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2023/10/31With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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2023/09/24The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
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2023/09/07We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
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2023/06/13Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
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2023/04/19Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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2023/03/23Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2021/12/06The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
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2021/10/26The last 18 months have been like no other in recent memory. The COVID-19 pandemic forced everyone, not just those in financial services, to rea…
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2021/03/30Digital customer acquisition was a white hot topic before the pandemic and has exploded since then. Our March 2021 Digital Banking Panel survey…
Research related to PowerCARD-ACH
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
-
2024/01/18
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
-
2024/01/10
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
-
2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
-
2023/09/24
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
-
2023/09/21
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
-
2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/03/29
Bangor Savings Bank is a $7bn bank headquartered in Maine, US, and is innovatively expanding the capabilities of debit cards by adding programma…
-
2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
-
2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
-
2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
-
2022/04/06
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
-
2022/03/31
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
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2022/03/28
Back in 1992, Francis Fukuyama, an American political scientist, published a book called The End of History and the Last Man. With the Berlin Wa…
Research related to PowerCARD-xPOS
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/02/16
Retail merchants still accept cash payments and need convenient options to deposit currency and centralize those funds. Banks are hungry for tho…
-
2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/03/03The debut of ChatGPT, a product of the joint venture between OpenAI and Microsoft in November 2022, has catalyzed a comprehensive examination of…
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2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
-
2022/04/06
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
-
2022/03/31
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
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2021/10/12Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
-
2021/07/15As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
-
2021/05/23Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
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2021/02/23The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
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2020/06/10COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
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2020/04/15
Australian Military Bank (AMB) is a niche institution dedicated to serving Australian Defence personnel and their families with products and ser…
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2020/01/28Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
Research related to PowerCARD-Tokenization
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2024/06/06
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
-
2024/05/16
Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
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2024/04/29Consumer data privacy laws, regulations, and protections have existed for decades but are being modernized across the globe in response to digit…
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
-
2024/01/19The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
-
2023/12/13The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
-
2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
-
2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
-
2023/03/29Two interesting pieces of news came through earlier this week, both aiming to make it easier for customers to pay for e-commerce purchases. Firs…
-
2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2023/02/01Last week, we have been discussing with clients the news that the largest banks and the owners of the Zelle network in the US decided to launch…
-
2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
-
2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
-
2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Research related to PowerCARD-Wallet
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2024/06/06
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
-
2024/05/16
Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
-
2024/04/29
Consumer data privacy laws, regulations, and protections have existed for decades but are being modernized across the globe in response to digit…
-
2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
-
2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
-
2023/12/13
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
-
2023/11/19
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
-
2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
-
2023/03/29
Two interesting pieces of news came through earlier this week, both aiming to make it easier for customers to pay for e-commerce purchases. Firs…
-
2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2023/02/01
Last week, we have been discussing with clients the news that the largest banks and the owners of the Zelle network in the US decided to launch…
-
2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
-
2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
-
2022/10/31
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Research related to PowerCARD-Issuer
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2024/06/06
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
-
2024/05/16
Earlier this week, Visa hosted a Visa Payments Forum in San Francisco. During the event, the company made several announcements that – assuming…
-
2024/05/07
About this Interview: We recently had the pleasure to sit down for a chat with Justin Monk, VP, Head of Products and Services, Debit, ATM, SaaS…
-
2024/03/21
In a payments market dominated by a few large players, it would be excusable to sound a defeatist note and focus elsewhere. However, HDFC Bank w…
-
2024/03/21
PKO Bank Polski was the first bank in Poland and one of the few in the world to independently provide its customers with a Buy Now Pay Later (BN…
-
2024/01/18
In June 2022, Celent published a report called Modernizing the US Card Processing Platforms: Stories of Digital Transformation. The report discu…
-
2024/01/10
In 2023, we discussed the idea of “payments convergence” with several of our clients at Celent. Also, embedded finance continued to be a hot top…
-
2023/09/24
Celent’s recent analysis of the US market opportunity in Credit Card-as-a-Service (CCaaS) identified a busy landscape of providers offering or r…
-
2023/09/21
Actually, the title of this is not strictly true... While Celent was well represented at SIBOS with several of our colleagues attending this wee…
-
2023/08/21
The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
-
The Siren Song of Credit Card-as-a-Service: In Search of a Breakthrough Opportunity in the US Market2023/05/24
The promise of Credit Card-as-a-Service (CCaaS) to democratize credit card issuing has attracted investment and resulted in a busy landscape of…
-
2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2023/01/11
The way consumers pay for daily goods and services or send money to their friends has been changing rapidly. Most of us have more choice and a b…
-
2022/11/11
Now that many industry conferences are back as in-person events, we are also back to travelling again. At the end of October, Celent turned up i…
Research related to PowerCARD-Acquirer
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
-
2023/04/28
I always look forward to meeting with payments colleagues at the Nacha Smarter Faster Payments conference. It was my first time in Las Vegas in…
-
2023/03/03
The debut of ChatGPT, a product of the joint venture between OpenAI and Microsoft in November 2022, has catalyzed a comprehensive examination of…
-
2023/02/13
Almost exactly four years ago, on March 18, 2019, FIS and Worldpay announced their marriage. As we commented then, there seemed to be a number o…
-
2022/04/06
Yesterday, The Wall Street Journal reported that large banks in the US are considering whether to expand the Zelle network into merchant payment…
-
2022/03/31
I recognise that my latest Celent report on cards has a somewhat unusual title. I will talk more about the report and the strategic issues aroun…
-
2021/10/12
Nearly two years into the global pandemic, many of us have made considerable changes in our lives. For some, these have been aesthetic — new war…
-
2021/07/15
As the world begins to navigate out of the global pandemic, Oliver Wyman expects the payments market to return to robust growth. The underlying…
-
2021/05/23
Traditional POS devices rely on physical chips to process payments. While they offer high levels of security, they are also inefficient and expe…
-
2021/02/23
The statement in the title might sound ambitious and perhaps even provocative, but it is based on the responses of more than 100 industry profes…
-
2020/06/10
COVID-19 is a global human tragedy that is also causing a significant economic disruption. Payments is no exception with no major payment flow i…
-
2020/01/28
Retail payments continue to be a sizzling hot topic high on the agenda for bankers, payments providers, investors, and consultants. The ninth ed…
-
2019/11/07Celent engages with clients in many different ways — from providing insights via research reports and access to analysts to delivering bespoke r…
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2019/10/18As many of you know, the new PSD2 requirements for Strong Customer Authentication (SCA) were due to come into effect on September 14th. PSD2 req…
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2019/09/30Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…