2024/09/10
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
Research related to VPAS® Policy Administration Platform
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2024/05/15About the Showcase Gen AI is the hottest topic in the industry right now.Insurers are reaching out daily with questions and the need for advice…
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2023/12/11In July 2023, Celent published the LATAM life policy administration system vendor report. The data-gathering process provided some insight into…
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2023/11/23What is a life policy administration system? What life insurers use them for? What do they think of their components, features and functions? Do…
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2023/09/12Without a doubt, the pandemic spurred digital investment and CIOs started spending money on updating old technologies. Celent’s ongoing conversa…
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2023/08/08Using data from Celent's biennial North American policy administration solution (PAS) review, Celent drills down on the customer feedback to giv…
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2023/07/06Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/07/05This report is the fourth in Celent’s biennial look at group and voluntary policy administration systems (PAS) available to life insurers in Nor…
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2023/07/04In this ninth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we profi…
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2023/07/02Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/07/02Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
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2023/06/04Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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2023/03/08Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
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2022/09/28This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
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2022/08/05What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Research related to Infosys McCamish New Business & Underwriting Solution
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2023/04/05After writing our biannual report on new business and underwritiing systems ( New Business and Underwriting Systems: North America Life Insuranc…
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2023/03/21Celent recently published a review of the underwriting systems marketed and sold to North American life insurers: New Business and Underwriting…
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2022/12/12Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
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2022/11/30COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
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2022/11/29Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…
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2022/09/13Life Insurance Underwriting - Is It Changing Fast Enough? Every two years we do a deep dive into life insurance underwriting systems. We look at…
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2022/08/18In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
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2022/04/11As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
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2021/11/17
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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2021/10/21Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
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2021/05/25Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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2021/04/21
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
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2021/04/06Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
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2021/03/25Alternative data sources would provide insurers with additional data that complement internal organizational or policyholders’ information. It w…
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2021/03/11
Insurers are pursuing digitization while challenging themselves to become customer centric. Some have gone the path of establishing greenfield d…
Research related to Infosys McCamish NGIN Policy Administration Platform
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2024/09/10
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2024/05/15
About the Showcase Gen AI is the hottest topic in the industry right now.Insurers are reaching out daily with questions and the need for advice…
-
2023/11/23
What is a life policy administration system? What life insurers use them for? What do they think of their components, features and functions? Do…
-
2023/09/12
Without a doubt, the pandemic spurred digital investment and CIOs started spending money on updating old technologies. Celent’s ongoing conversa…
-
2023/08/08
Using data from Celent's biennial North American policy administration solution (PAS) review, Celent drills down on the customer feedback to giv…
-
2023/07/06
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
-
2023/07/05
This report is the fourth in Celent’s biennial look at group and voluntary policy administration systems (PAS) available to life insurers in Nor…
-
2023/07/04
In this ninth installment of Celent's biennial look at policy administration systems (PAS) available to life insurers in North America, we profi…
-
2023/07/02
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
-
2023/07/02
Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration…
-
2023/06/04
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
-
2023/03/08
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
-
2022/09/28
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
-
2022/08/05
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
-
2022/03/18The global pandemic forced many insurers to accelerate the digitalization of their businesses. This came with a record number of policy administ…
Research related to Infosys BPM / TPA Outsourcing
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2024/09/26In recent years, the P&C insurance industry has witnessed a significant transformation driven by technological advancements. As insurers strive…
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2024/06/10Third Party Administration (TPA) and Business Process Outsourcing (BPO) offers insurers a way to reduce costs, address operational issues, and c…
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2024/06/10Business Process Outsourcing (BPO) and Third Party Administration (TPA) services offer insurers a way to reduce costs, address operational issue…
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2024/04/30Since 2011, Celent has been analyzing and evaluating BPO vendors. The 16 global vendors iprofiled in this report business process outsourcing (B…
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2024/04/30Since 2011, Celent has been analyzing and evaluating BPO vendors. The 19 global vendors profiled in this report offer business process outsourci…
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2023/03/08
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
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2021/09/08"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
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2021/08/17The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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2021/05/14The COVID-19 pandemic has been especially hard on P&C insurers. Along with a large number of natural disasters and severe weather events which c…
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2021/04/30COVID-19 presented the global life insurance industry with challenges that have turned into opportunities. New societal realities and customer n…
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2021/04/04The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/04/03The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/03/31Insurance BPO (Business Process Outsourcing) sector has seen significant growth in the past owing to increasing customer demands and operational…
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2021/03/31Insurance BPO (Business Process Outsourcing) sector has seen significant growth in the past owing to increasing customer demands and operational…
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2021/03/10This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
Research related to Infosys BPM Insurance
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2024/09/26
In recent years, the P&C insurance industry has witnessed a significant transformation driven by technological advancements. As insurers strive…
-
2024/06/10
Third Party Administration (TPA) and Business Process Outsourcing (BPO) offers insurers a way to reduce costs, address operational issues, and c…
-
2024/06/10
Business Process Outsourcing (BPO) and Third Party Administration (TPA) services offer insurers a way to reduce costs, address operational issue…
-
2024/04/30
Since 2011, Celent has been analyzing and evaluating BPO vendors. The 16 global vendors iprofiled in this report business process outsourcing (B…
-
2024/04/30
Since 2011, Celent has been analyzing and evaluating BPO vendors. The 19 global vendors profiled in this report offer business process outsourci…
-
2023/03/08
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
-
2021/09/08
"Conversions are very risky, painful and are never on-time!"— is this old saying still true for insurance system conversions? Apparently, there…
-
2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
-
2021/05/14
The COVID-19 pandemic has been especially hard on P&C insurers. Along with a large number of natural disasters and severe weather events which c…
-
2021/04/30
COVID-19 presented the global life insurance industry with challenges that have turned into opportunities. New societal realities and customer n…
-
2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
-
2021/03/31
Insurance BPO (Business Process Outsourcing) sector has seen significant growth in the past owing to increasing customer demands and operational…
-
2021/03/31
Insurance BPO (Business Process Outsourcing) sector has seen significant growth in the past owing to increasing customer demands and operational…
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2021/03/10
This Model Bank report uncovers how Discover Financial Services quickly adjusted to the challenges the pandemic created by enabling its agents t…
Research related to PMACS® Producer Management & Compensation System
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2024/07/08Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
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2024/07/08Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
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2024/07/08Out of necessity, insurers are becoming much more sophisticated in how they think about distribution management. While the primary channel for b…
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2024/05/15About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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2022/10/24Celent conducted a survey of producers with a set of questions covering management issues related to the use of technology, digital transformati…
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2022/09/30Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/08/10Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
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2022/08/10Distribution management systems are increasing in use due to a variety of changes happening in the market. The increase in insurance agency merg…
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2021/12/13It’s common to hear the refrain “conversions are risky, expensive, and are never on-time!" Well, we wanted to know if the caution is still warra…
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2021/09/29Shifting customer expectations are creating a new need for new business models. As the current workforce ages, insurers are exploring new distri…
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2021/07/19Over the past several years, the CRM vendor landscape has grown significantly in terms of functionality offered to advisors and wealth managers.…
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2021/07/19Insurers that use independent agents know that high production is correlated with strong relationships. But the world of the independent agent i…
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2021/05/25
Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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2020/07/26Amid the coronavirus pandemic, a shift in regulatory, economic, and technological requirements has fundamentally changed the advisor/client rela…
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2020/07/26Managing agent licensing is a business-critical function for insurers and agencies. But as insurers and agencies look to grow, they face increas…