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I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Traditionally, the reconciliations process and technology have been seen as a "back-office" problem and have not received sufficient investment.…
Insurers have often lamented their status as a “low-touch” business: That is, customers only engage with their carriers at acquisition/renewal a…
Recorded on October 4, 2023. In this on-demand webinar, learn how insurers can adapt to the digital landscape by providing personalized experie…
It would be a stretch to say that Sibos news and chatter was dominated by generative AI (or Gen AI). After all, for banks at least, we are still…
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
Customer communication management (CCM) systems create, deliver, and store outbound and inbound customer communications information (documents a…
Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
Last week, my colleague Kieran Hines and I attended FinovateEurope 2022, which was back in London as an in-person event again, and it was such a…
Tower is a specialised personal and commercial lines insurer in New Zealand with approximately 304,000 customers across New Zealand and the Paci…
The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
Regulatory requirements related to data management have evolved from broad guidelines to specific requirements across a multitude of data qualit…
In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
MB has enhanced its market risk and counterparty credit risk (CCR) management to meet global standards, including: A near real-time VaR calcul…
Nasdaq and its subsidiary Verafin, just published their first Global Financial Crime Report. The report is making headlines for the size of its…
In 2024, technological turbulence – generative artificial intelligence (Gen AI), digital asset adoption, increased fraud and cyber risk – will r…
When 2023 opened with the scare of an SVB-led financial contagion, financial risk topped the list of CRO concerns. With that crisis averted, ope…
Recorded on October 31, 2023. The first waves of Gen AI are hitting the shore as FIs test use cases in call centers. But Risk Leaders see a tsun…
After nearly a year at the helm of Celent's Risk practice, I had the privilege of attending my inaugural Sibos conference. My colleagues Patrici…
Few financial institutions have yet to implement Generative Artificial Intelligence (GenAI) technology in their operations, however, both large…
Recorded on July 19, 2023. Want to hear more about the current state of technology strategy and investment prioritization in the industry? Our w…
Operational resilience regulation is spurring GRC transformation in financial institutions - more urgently in countries with high regulatory req…
On 12th June 2023 (just yesterday), Nasdaq announced their intentions to acquire Adenza (which itself was created from the coming together of Ca…
The current banking and business market cycle highlights the critical need for risk management platforms, data, analytics and models. Rising inf…
To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
With rising foreign investment in Vietnam, VP Bank wanted to offer their corporate customers currency and interest rate swaps, but the banks’ co…
In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
MB has enhanced its market risk and counterparty credit risk (CCR) management to meet global standards, including: A near real-time VaR calcul…
OakNorth is integrating climate transition risk into portfolio risk management. ON Climate provides lenders the ability to assess climate transi…
In 2024, technological turbulence – generative artificial intelligence (Gen AI), digital asset adoption, increased fraud and cyber risk – will r…
On 12th June 2023 (just yesterday), Nasdaq announced their intentions to acquire Adenza (which itself was created from the coming together of Ca…
The current banking and business market cycle highlights the critical need for risk management platforms, data, analytics and models. Rising inf…
Growing regulatory focus and investor pressure are making climate risk assessment an imperative at banks. Within climate risk, a critical focus…
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
The banking credit risk management apparatus has changed dramatically since the financial crisis of 2008. Many banks, savings and loan companies…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
DBS Bank reimagined their corporate credit risk management by building a one-stop solution for corporate credit processes, from origination to f…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
This year, Celent interviewed 25 chief information officers and senior technology leaders of global market infrastructure (MI) to understand the…
In a previous installment of this research series, "Operational Alpha on the Buyside: Riding New Waves from Front-to-Back Technology, Data, ESG…
Congratulations to Celent's Model Risk Manager 2021 Award winners: Credit Suisse, Fino Payments Bank, Goldman Sachs, HSBC, Standard Bank, State…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Yes, I DO think there is a strong connection between banking technology and sports car racing, so buckle your seat belts. Last week I had the op…
In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
MB has enhanced its market risk and counterparty credit risk (CCR) management to meet global standards, including: A near real-time VaR calcul…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
In 2024, technological turbulence – generative artificial intelligence (Gen AI), digital asset adoption, increased fraud and cyber risk – will r…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
The current banking and business market cycle highlights the critical need for risk management platforms, data, analytics and models. Rising inf…
Growing regulatory focus and investor pressure are making climate risk assessment an imperative at banks. Within climate risk, a critical focus…
Previsory is a portmanteau word coined by Celent to describe a forward-looking view of technology, and advice on how to respond to and leverage…
The commercial loan origination and underwriting process still looks the same as it did 20 years ago. It starts with developing leads and fleshi…
The banking credit risk management apparatus has changed dramatically since the financial crisis of 2008. Many banks, savings and loan companies…
Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
DBS Bank reimagined their corporate credit risk management by building a one-stop solution for corporate credit processes, from origination to f…
The specialized technology that supports risk management functions has traditionally been supplied by internal development teams as well as by e…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Yes, I DO think there is a strong connection between banking technology and sports car racing, so buckle your seat belts. Last week I had the op…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
The commercial loan origination and underwriting process still looks the same as it did 20 years ago. It starts with developing leads and fleshi…
Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
Anyone with experience in banking knows that lending is a cyclical business meaning that problems also come in waves. In other words, problem lo…
While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
Coronavirus (COVID-19) is already having a profound effect on people’s lives and the economy. Corporate and commercial banks have a central role…
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Yes, I DO think there is a strong connection between banking technology and sports car racing, so buckle your seat belts. Last week I had the op…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
The commercial loan origination and underwriting process still looks the same as it did 20 years ago. It starts with developing leads and fleshi…
Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
Anyone with experience in banking knows that lending is a cyclical business meaning that problems also come in waves. In other words, problem lo…
While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
Coronavirus (COVID-19) is already having a profound effect on people’s lives and the economy. Corporate and commercial banks have a central role…
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Yes, I DO think there is a strong connection between banking technology and sports car racing, so buckle your seat belts. Last week I had the op…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
The commercial loan origination and underwriting process still looks the same as it did 20 years ago. It starts with developing leads and fleshi…
Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
Anyone with experience in banking knows that lending is a cyclical business meaning that problems also come in waves. In other words, problem lo…
While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
Coronavirus (COVID-19) is already having a profound effect on people’s lives and the economy. Corporate and commercial banks have a central role…
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Yes, I DO think there is a strong connection between banking technology and sports car racing, so buckle your seat belts. Last week I had the op…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
The commercial loan origination and underwriting process still looks the same as it did 20 years ago. It starts with developing leads and fleshi…
Over the past five years, a few banks have mastered the formula for success in small loan origination. They are leveraging their incumbent advan…
From every crisis springs innovation. From the financial crisis of the late 2000s, seeds of small business credit innovation were sown, fertiliz…
Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
In 2018 ING embarked on a multiyear program to reimagine application development and drive change within an agile, at-scale transformation frame…
Commercial loan origination has historically been complex and inefficient, requiring many disparate, disconnected steps to be completed, startin…
While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
Loan application submissions under the SBA's Paycheck Protection Program (part of the US CARES Act) started slowly as lenders waited for clarifi…
Celent recognizes Santander UK as the winner of the 2020 Celent Model Bank Award for Commercial Lending for their initiative SME, Commercial, an…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Yes, I DO think there is a strong connection between banking technology and sports car racing, so buckle your seat belts. Last week I had the op…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
The commercial loan origination and underwriting process still looks the same as it did 20 years ago. It starts with developing leads and fleshi…
Going into 2020, traditional banking approaches to credit were already under strain. The data and analytics revolution pioneered by Big Tech had…
Anyone with experience in banking knows that lending is a cyclical business meaning that problems also come in waves. In other words, problem lo…
While LIBOR transition is a major program, it was never based on an immovable date like “the year 2000” (Y2K). It now seems possible that transi…
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
COVID-19 has taken an enormous human and economic toll on the world, and financial institutions globally are helping to implement government pro…
Coronavirus (COVID-19) is already having a profound effect on people’s lives and the economy. Corporate and commercial banks have a central role…
THREE EXTERNAL FORCES DRIVING CORPORATE BANKING CHANGE Corporate bankers face a 2020 landscape shaped by three powerful external forces: Corpora…
The past decade has been unique for financial services industry and the economy in general. The Great Recession-which in the United States began…
As banks look to improve the corporate banking customer experience, by upgrading their technology infrastructure, they often turn to digital cor…
As banks look to transform the corporate banking customer experience by upgrading their technology infrastructure, they often turn to integrated…
I recently had the opportunity to attend FIS Emerald in Orlando, FL from May 26-29, 2024. Lasting over three fast-paced days, this conference is…
Yes, I DO think there is a strong connection between banking technology and sports car racing, so buckle your seat belts. Last week I had the op…
The migration of on premise banking applications to private and public cloud deployment has been underway for over a past decade.Early migration…
Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
It would be a stretch to say that Sibos news and chatter was dominated by generative AI (or Gen AI). After all, for banks at least, we are still…
The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
The commercial loan origination and underwriting process still looks the same as it did 20 years ago. It starts with developing leads and fleshi…
A customer management (CM) strategy is a critical component of making the customer experience a seamless and engaging event for any insurer. Cus…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
Last week, my colleague Kieran Hines and I attended FinovateEurope 2022, which was back in London as an in-person event again, and it was such a…
The imperative for financial institutions (FIs) to undergo digital transformation has only increased during the past two years. Many FIs are in…