6 June 2021
Loss control and premium audit are two functions of an insurer that often play a secondary role in the processing of business but continue to be…
Research related to Post Issue Sampling tool
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7 March 2021Snap polls reflect questions posed by members of the Celent Executive Research Panel. This question came about from a member who is considering…
Research related to Underwriting Engine
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6 February 2025I recently read an article on mortality slippage as a result of automated underwriting (AUW). Mortality slippage—when carriers unintentionally a…
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6 January 2025Celent’s biennial North America Life Insurance New Business and Underwriting (NBUW) System research includes an online customer feedback survey.…
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20 November 2024As insurers competed for business during the pandemic, they looked for ways to simplify their application process and offer more products with e…
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20 November 2024The pandemic forced life insurers to rethink their process and products, all while managing their mortality, financial, and operations risk. The…
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20 November 2024Life insurers are working in a post-pandemic world. Many, if not most, insurers made major investments in reaction to COVID-19. Celent saw signi…
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5 April 2023After writing our biannual report on new business and underwritiing systems ( New Business and Underwriting Systems: North America Life Insuranc…
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21 March 2023Celent recently published a review of the underwriting systems marketed and sold to North American life insurers: New Business and Underwriting…
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12 December 2022Have you wondered what changes were implemented for underwriting during the pandemic and how life insurance underwriting changed over the past t…
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30 November 2022COVID-19 and the underlying macroeconomic environment forced life insurers to deeply examine their product offerings and business processes beca…
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29 November 2022Since the onset of COVID-19, the life insurance industry had to make some dramatic changes. The pandemic forced life insurers to digitize rapidl…
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13 September 2022Life Insurance Underwriting - Is It Changing Fast Enough? Every two years we do a deep dive into life insurance underwriting systems. We look at…
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18 August 2022In this report, we look at how data solutions play a role to provide support for actuary and underwriting functions in the insurance value chain…
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11 April 2022As part of Celent's Innovation and Insight Week 2022, a roundtable was conducted for the data, analytics, and AI theme on the topic of 'Data Inn…
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17 November 2021
Not long ago insurers were resistant (or, at best hesitant) to move legacy data and applications to any place outside of the control of their ow…
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21 October 2021Best in Class Digital Insurance - A Celent Peer Networking Event Recap On Wednesday, October 20, Celent welcomed 20 life insurance leaders in vi…
Research related to Claims Engine
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25 April 2024Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
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21 March 2024Taiwan Life Insurance’s AI Platform for Claims provides multiple convenient claims delivery channels that address the many issues Taiwanese poli…
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4 June 2023Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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13 July 2022Some loyal readers may be surprised by my authorship of a blog post. I suppose this my reintroduction to Celent. Prior to mid-2020, I led the Am…
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9 December 2021Covid-19 has upended the world in more ways than we could ever imagine. For most people it has meant disruptions in how they work, travel, and s…
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30 June 2021Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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2 December 2020This Solution Brief discusses one solution which delivers this new vision for claims teams, seeks to leverage the configurability of the low cod…
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2 October 2020Healthcare is more important than ever, and digital health solutions are enabling personalized health assessment and overall care. Digital healt…
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29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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4 October 2016
Celent has released a new report titled Deal Trends and Projections in the Life and Health PAS Market: 2016 Latin American Edition. The report w…
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5 June 2015
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
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5 June 2015
Celent surveyed and interviewed key North American insurers on their claims technologies and internal processes. The report shares the findings,…
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9 January 2014
In its first ever life insurance claims report, Celent provides a detailed look at 18 insurance claims systems marketed across the globe to life…