Our research is aimed at business and technology leaders at retail banks and their solution providers to help navigate digital transformation journeys. Our insights help clients benchmark themselves through bank surveys and case studies highlighting best practices; get up to speed quickly on key technologies, such as AI, APIs, 5G, digital identity, and cloud, through primer and trends reports; and make technology investment decisions based on our deep understanding of the vendor landscape.

    We have deep expertise in key areas of banking being reshaped by technology: from customer onboarding and servicing to cloud-and API-led transformation of banking platforms, and from innovations in digital payments to lending transformation.

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    Retail Banking Dimensions: IT Pressures & Priorities 2025

    In 2025, the retail banking industry will undergo significant changes as banks prioritize investments in AI and data analytics to enhance customer experiences while also facing challenges in modernizing their core infrastructure for resilience and compliance. Register for our Retail Banking Dimensions: IT Pressures & Priorities 2025 webinar to understand how these trends will impact tech investments.
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    Retail Banking Research Outlook

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    Retail Banking: Technology Trends Previsory 2025

    What technology trends will impact retail banks in 2025? Watch our Technology Trends Previsory 2025 webinar to uncover the top technology trends we foresee impacting the industry in 2025.