In our annual Top Technology Trends Previsory report, Celent highlights the transformative shift in the wealth management ecosystem, moving from relative tech stagnation to a future characterized by accelerated integration and innovation, where the blend of NextGen technology, open ecosystems, and the “human touch” will redefine the role of wealth management industry players. Learn more in our annual Top Technology Trends Previsory: Wealth Management report.

2025 is shaping up to be a transformative year for risk and compliance with the global surge in fraud, intensifying regulations across risk and compliance, and the continuing evolution of data sharing. How can risk professionals leverage transformer-based technologies – including LLMs – machine learning and other next-gen technologies to effectively manage these challenges? Discover more in our annual Top Technology Trends Previsory: Risk & Compliance report.

As P&C carriers contend with rising operational costs, streamlining business processes presents a viable strategy for achieving financial balance while still pursuing growth. The rapidly evolving landscape of artificial intelligence—encompassing both generative and machine learning—offers insurers the opportunity to accurately and efficiently assess and price risks in a dynamic market. However, to fully leverage these advancements, carriers must establish digital customer journeys supported by robust data governance, transparent algorithms, and sufficient computing power. Discover more in our annual report, Top Technology Trends Previsory: P&C Insurance.

Life insurance carriers are increasingly adopting a greenfield strategy for digital transformation, opting to develop new products and channels using modern technology while gradually phasing out legacy products and their supporting systems. This approach has the potential to significantly reshape the life and annuity sector over the coming years. With advancements in artificial intelligence—particularly in generative and machine learning—as well as other automation technologies in underwriting and distribution, the time is ripe for carriers to embrace this new era. Learn more in our annual report, Top Technology Trends Previsory: Life Insurance.

2025 will be another year of change and opportunity for retail banking. Technology budgets are expected to increase by over 5% on average, as institutions look to push ahead in unlocking efficiency improvements across their estates, while also delivering enhanced products and experiences to customers. Building the foundations for next-generation banking is a growing priority, and the degree to which banks are successful at delivering simplification, modernisation, and resilience will influence the shape of the future competitive landscape. Celent has identified the five business and technology trends that will dominate the industry in 2025. Learn more in our annual report, Top Technology Trends Previsory: Retail Banking.

As we near the end of 2024, the macroeconomic and geopolitical landscape remains challenging. These dynamics have the potential to reshape economic and regulatory policies worldwide in the coming year. At the same time, banks are grappling with heightened cyber threats while beginning to embrace the transformative changes brought by Generative AI. From optimizing their technology infrastructure to scaling data and AI solutions that enhance employee efficiency and enable next-generation product capabilities, 2025 promises to be a pivotal (and costly) year for bank product and technology organizations. Learn more in our annual report, Top Technology Trends Previsory: Corporate Banking.

Investment managers are at a pivotal moment characterized by stagnant revenues and relentless pressures on fees and costs, which are diminishing profit margins. In response, firms are pursuing transformative changes rather than merely making superficial adjustments to their business and operating models. Through ongoing research and discussions with industry executives, the Capital Markets team has identified key themes that will shape technology strategies for the buy side in 2025, emphasizing the need for differentiation in product offerings, enhanced operational efficiencies, and the strategic development of data ecosystems to foster innovation and agility in responding to market dynamics. Read more in our annual report, Top Technology Trends Previsory: Capital Markets / Buy Side.

With costs escalating across the insurance value chain, it may not seem like the ideal time to push the envelope on digital transformation. But with insurers facing unprecedented trials from the economy, global unrest, the environment, and policyholders, it’s clear that the processes of the last century must finally be put to bed. We look at what happened this year, outlining the silver tech linings from among the gloomy macroeconomic clouds, and look to the next year to seize this moment and look for new opportunities rather than retrenching.​

In many ways, 2023 was a transitional year between an era defined by the upheaval of the COVID-19 pandemic and the era defined by a new series of crises. From inflationary pressures to the blazingly fast adoption of generative AI, as well as revolutionary changes to the workplace and professional life, the insurance industry faces threats to some of its most long-established processes. This guide will help carriers spend 2024 being proactive rather than reactive.

In many ways, 2023 was a transitional year between an era defined by the upheaval of the COVID-19 pandemic and the era defined by a new series of crises. From labor shortages to the blazingly fast adoption of generative AI, as well as revolutionary changes to the workplace and professional life, the insurance industry faces threats to some of its most long-established processes. This guide will help carriers spend 2024 being proactive rather than reactive.

In this report Celent examines how these themes are affecting, and going to affect, sell side businesses in 2024 and beyond. The themes have been identified by the Capital Markets team based on our ongoing research and forward-looking discussions with industry executives. We also highlight the key technologies relevant to each theme.

Our Buy-Side report specifically examines the business and technology dynamics through a buy-side lens, emphasizing emerging themes and changing playbooks for 2024. The themes have been identified by the Capital Markets team based on our ongoing research and forward-looking discussions with industry executives. We also highlight the key technologies relevant to each theme.

In this report Celent examines how these themes are affecting, and going to affect, FMI businesses in 2024 and beyond. The themes have been identified by the Capital Markets team based on our ongoing research and forward-looking discussions with industry executives. We also highlight the key technologies relevant to each theme.

Wealth management is at an inflection point, looking to embrace emerging technologies, which will alter the traditional operating model. The race to attract and retain clients across demographics is heating up as firms face competition from an array of non-traditional competitors. Partnerships, unbundling the tech stack, API integrations, data strategies, cloud, and emerging technologies (e.g., AI) are broadening the reach of wealth management services. We share perspectives on these trends to ensure that our clients are prepared for changing market dynamics.​

Market conditions and risks remain challenging for banks and their corporate clients. Meanwhile, the innovation advantage looks to be swinging toward banks that are agile and can innovate at scale while managing risk. This Previsory covers our perspectives on critical trends from customer engagement to open ecosystems, payments, and product innovation. Our goal is to provide strategic technology insights to help you stay ahead of the curve.​

Banks have long sought agility through technology investments, from automating record-keeping and internal workflows to increasingly digital-first customer engagement. In 2024, retail banks will be mastering a growing array of tools to take organisational agility to the next level – from low code platforms to cloud to GenAI. Join us for this year’s Retail Banking Previsory Webinar for insight on key technology trends for 2024 and what really matters across our core themes of customer engagement, product and capability innovation, open ecosystem, payments, and emerging technologies.​

In 2024, technological turbulence – generative artificial intelligence (Gen AI), digital asset adoption, increased fraud and cyber risk – will require risk leaders to be more agile than ever. While Risk Executives face this increased uncertainty, their technology priorities for 2024 are clear. Five trends shape where risk executives focus and invest in technology. Discover what they are.