Property & Casualty Insurance
We help insurers make faster and more informed technology investment decisions. Property & Casualty insurers are using technology in new ways to digitize a customer-centric experience, improve decisions, and react to real-time events.
We work with insurers to take a practical approach to innovation while thinking about the impact of data and digitization on core insurance processes and decisions. We help them innovate, assess their future ecosystem, navigate the technology landscape, and evaluate key emerging technologies for their business.
Trend
Our research focuses on the application of technology to the business of insurance. You’ll find vendor profiles, benchmarking studies, and thought-provoking content on emerging technologies and business trends.
P&C Insurance: Technology Trends Previsory 2025
Leveraging AI to Build a More Efficient Enterprise in P&C Insurance
Recorded on November 12, 2024
With P&C carriers facing high costs of doing business, taking friction out of business processes is a path to balancing the books without sacrificing growth. The rapidly advancing world of artificial intelligence – in generative and machine-learning forms – is opening the door for insurers to identify and price risks accurately and efficiently in a dynamic market. But to take full advantage, carriers must build digital customer journeys on a foundation of data governance, auditable algorithms, and computing power. Our webinar dives into how this new world of insurance will impact you and provide insight into how you can stay ahead of the curve.
Artificial General Intelligence: What It Could Mean for Property/Casualty Insurers
Artificial General Intelligence (AGI) can be characterized as "highly autonomous systems that outperform humans at most economically valuable wo…
Top Tech Trends Previsory: Property & Casualty Insurance, 2025 Edition
Celent's annual look-ahead to 2025 visualizes how trends in digitalization will grow in the next year.
Property & Casualty Research Outlook
See what research we have in store for 2024
Dimensions: P&C Insurance IT Pressures & Priorities 2024
Join us as we explore the state of technology budgets and investment plans in the P&C Insurance industry? Curious about how these budgets and plans vary globally and across regional markets? Interested in understanding how the Gen AI phenomenon is impacting insurers’ budgets and priorities? Join our analysts to find out more as they delve into the driving forces behind the pressures and priorities of the P&C Insurance industry.
Solution Hub Pages
For claims, insurers have been moving from a traditional process to one that is driven by automation. The objective is to reach a high level of low-touch-high-frequency claims.
All modern core policy systems provide basic functionality for the most standard processes of quoting, issuing, endorsing, and renewing a policy. However, there is significant variation in the way the solutions handle these functions.
Insurers send out a lot of bills. It’s an expensive process not just in terms of the physical costs of printing, paper and postage. We track the main trends in billing and have profiled solutions dedicated to insurers.
Latest Insights
Artificial General Intelligence (AGI) can be characterized as "highly autonomous systems that outperform humans at most economically valuable wo…
Quantum Threats, New Cybersecurity Framework, and Focus on Business Continuity
Survey reveals digital distribution opportunities for insurers.
New Developments in Technology and Functionality
Insurance Innovation Insights
Innovation executives and teams have an increasing mandate to deliver results, but the insurance industry is rapidly evolving, there is more complexity, startups, technologies, and applications to stay on top of and prioritize.
Our innovation-related research and advisory help bring order and make sense of all this, while increasing the chances of success. It provides the basis for innovators to deliver results aligned with the company’s strategy.
How we can help you
Use our industry trends reports to understand the landscape; our primers to help get up to speed on crucial solutions; our surveys and case studies to benchmark yourselves; and our vendor landscapes to help make technology decisions.
Speak to an Analyst
We offer an advisory service for our subscribed users who wish to discuss our insights in greater depth.
Join our NA Insurance Research Panel
Participate in regular polls.
Browse our Insights
Browse our extensive library of reports, blogs, webinars, podcasts and videos.
Our Experts
Meet our Property & Casualty analysts.
Jamie leads the Celent team globally across banking, insurance, wealth management and capital markets technology, and is a Partner within Oliver…
Karlyn Carnahan leads the insurance practice for Celent for North America.She is based in San Francisco and focuses on issues related to the int…
Juan is a director at Celent and head of the insurance practice for EMEA, APAC, and LATAM. He is responsible for global research and advice to C…
Craig brings extensive experience in the use of enterprise architecture and applications architecture practices in the insurance industry, worki…
