
Legacy and ecosystem transformation projects are generally highly risky projects, and many insurance CIOs prefer avoiding these long transformat…
Legacy and ecosystem transformation projects are generally highly risky projects, and many insurance CIOs prefer avoiding these long transformat…
This report in the Health Policy Administration series focuses on the perceptions of the insurers in their vendors. In the lead report, Celent s…
Are emerging technologies providing cost-effective options to manage closed block policies? In the L&A insurance segment, millions of policies t…
Health insurers are no longer simply paying medical bills and underwriting health. They are also supporting customers in various times of their…
This research will provide an overview of the insurance market and technology trends in Australia and New Zealand. We will provide examples of i…
What is Takaful Insurance? Takaful, often referred to as 'Islamic insurance', is a way for businesses to mitigate the financial risk of unforese…
Some loyal readers may be surprised by my authorship of a blog post. I suppose this my reintroduction to Celent. Prior to mid-2020, I led the Am…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
In June 2020, Celent published its second global health policy administration system vendor report. In the framework of this report, we asked he…
Health insurance is undergoing big changes where technology has a significant impact. Health insurers are increasingly looking at ways to improv…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
The increasing importance of APIs in financial services has moved the middle layer to a customer facing role. Historically such layers were hidd…
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…
As we come to grips with the events at the turn of a new decade, there is never a better opportunity to re-imagine current business processes an…
Over the past decade, the health insurance market has been changing quickly. Health insurers are no longer simply paying medical bills and under…
I recently read an article on mortality slippage as a result of automated underwriting (AUW). Mortality slippage—when carriers unintentionally a…
Celent’s biennial North America Life Insurance New Business and Underwriting (NBUW) System research includes an online customer feedback survey.…
As insurers competed for business during the pandemic, they looked for ways to simplify their application process and offer more products with e…
The pandemic forced life insurers to rethink their process and products, all while managing their mortality, financial, and operations risk. The…
Life insurers are working in a post-pandemic world. Many, if not most, insurers made major investments in reaction to COVID-19. Celent saw signi…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
About the Showcase Gen AI is the hottest topic in the industry right now.Insurers are reaching out daily with questions and the need for advice…
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
In July 2023, Celent published the LATAM life policy administration system vendor report. The data-gathering process provided some insight into…
What is a life policy administration system? What life insurers use them for? What do they think of their components, features and functions? Do…
.At the start of any life insurance sales cycle for a non-traditional product comes an illustration. An insurer has many choices in vendors and…
At the start of any life insurance sales cycle for a non-traditional product comes an illustration. An insurer has many choices in vendors and w…
Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…
Recorded on September 21, 2023. In this webinar, we look at what the market for these foundational systems offers today and where the market is…
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. This comes fro…
Following up on Celent's biennial EMEA claims admin system review, Celent asked for customer references to get feedback on vendors and systems. …
Following up from Celent's biennial North American claims admin system review, Celent asked for customer references in order to get feedback on…
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
About the Showcase Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
Throughout history, insurance has provided protection to countless individuals and businesses. However, alongside the insurance industry, insura…
Welcome to a future where the claims journey is as seamless as it is empowering. Markerstudy Insurance Services Limited embarked on a transforma…
This week, we at Celent released new and updated P&C claims systems vendor reports for four regions: North America EMEA Latin America Asia-Pac…
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
Housing hunters are familiar with the axiom, "Size, location, price: Pick one." But for insurance system replacements, sights are usually set hi…
Recorded on October 5, 2023. Watch this webinar on ceded reinsurance administration systems to gain valuable insights into the latest trends an…
Recorded on September 27, 2023. Watch this webinar to learn about the evolving insurance billing systems landscape, its functionalities, and eme…