Celent takes a fresh look at the concept of personal financial engagement (PFE) in light of the growing emphasis on the convergence of financial…
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Michael Bernard
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2024/06/17
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2024/06/11
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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2024/05/28
High-for-longer prime interest rates and a cooling loan market have made deposit costs, retention, and net interest margin (NIM) some of the big…
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2024/05/09
Retail financial institutions are quickly realizing that customer engagement isn't just good business, it's increasingly how banks are deliverin…
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2024/04/12
Retail banks and credit unions should revisit the opportunity for investing in personal financial tools and features. The recent sunsetting of I…
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2024/03/21
Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
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2024/03/21
Bank of America knew their customers wanted a single mobile experience across product lines to more easily manage their finances and multiple ac…
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2024/03/21
Accelerating to a competitive advantage: Future success in retail and commercial banking rests on achieving greater speed and agility by masteri…
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2024/03/21
Now in its 18th year, the Celent Model Bank Awards Program is globally recognized, highlighting the most innovative initiatives across retail an…
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
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2023/11/14
The economic shocks of 2023 appear to have calmed, but financial conditions remain far from easy for retail banks and their clients. For banks,…
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2023/10/31
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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2023/09/20
This report combines Celent's Banking and Wealth Management research and explains a landscape of technologies that can support better service to…
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2023/09/07
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…