2024/03/21
Bank of America knew their customers wanted a single mobile experience across product lines to more easily manage their finances and multiple ac…
Michael Bernard
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2024/03/21
Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
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2024/03/21
Now in its 18th year, the Celent Model Bank Awards Program is globally recognized, highlighting the most innovative initiatives across retail an…
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/01/19
The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
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2023/11/14
The economic shocks of 2023 appear to have calmed, but financial conditions remain far from easy for retail banks and their clients. For banks,…
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2023/10/31
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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2023/09/20
This report combines Celent's Banking and Wealth Management research and explains a landscape of technologies that can support better service to…
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2023/09/07
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
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2023/08/28
Celent surveyed North American retail banking institutions to benchmark digital organization capabilities. We found that financial institutions…
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2023/07/14
Every minute of every day, the digital channel is providing value for a financial institution. A day in the digital channel at a mid-sized US ba…
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2023/06/29
This report follows previous Celent research about organizational challenges facing digital leaders today, specifically around ownership of key…
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2023/06/21
I was at American Banker’s DIGITAL BANKING conference last week at the historic Boca Raton Resort in South Florida. The 1920s-era property provi…
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2023/05/12
In March, two mid-sized US bank failures in rapid succession prompted a re-focus on deposit stability and retention and created a new appreciati…
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2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…