Celent surveyed North American retail banking institutions to benchmark digital organization capabilities. We found that financial institutions…
![Michael Bernard](/system/analysts/logos/661/771/275/default/803768784.jpg?1672869816)
Michael Bernard
ライブラリー
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2023/08/28
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2023/07/14
Every minute of every day, the digital channel is providing value for a financial institution. A day in the digital channel at a mid-sized US ba…
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2023/06/29
This report follows previous Celent research about organizational challenges facing digital leaders today, specifically around ownership of key…
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2023/06/21
I was at American Banker’s DIGITAL BANKING conference last week at the historic Boca Raton Resort in South Florida. The 1920s-era property provi…
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2023/05/12
In March, two mid-sized US bank failures in rapid succession prompted a re-focus on deposit stability and retention and created a new appreciati…
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2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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2023/04/14
Three challenges are complicating digital channel leadership and technology strategy in retail banking today. Digital leaders can overcome these…
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2023/03/29
One message does not fit all visitors to a financial institution’s website. Visions Federal Credit Union recognized this and has implemented a p…
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2023/03/29
With eStore®, First National Bank provides a unique and creatively designed platform that allows customers to compare available products and ser…
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2023/03/23
Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
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2023/02/03
Savvy banking leaders can look at the ongoing “big tech” and fintech layoffs as an opportunity to recruit talented and highly experienced new te…
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2023/01/17
I’ve joined the banking team at Celent after 10+ years leading digital customer engagement at multiple community and regional banks, and I am th…