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Voice / Digital or Virtual Assistant Systems / Chatbots

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Use our directory to find Voice / Digital or Virtual Assistant Systems / Chatbots available for financial institutions. A virtual assistant is a software agent that can perform tasks or services for an individual; they change transactions into conversations. Sometimes the term "chatbot" is used to refer to virtual assistants generally or specifically those accessed by online chat (or in some cases online chat programs that are for entertainment and not useful purposes). Depending on the functional breadth of a solution, a bot may use natural language processing, statistical prediction techniques, workflow control, artificial intelligence, or big data management to “scale conversations".
  • Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling n…
  • Oracle Digital Assistant delivers a complete AI platform to create conversational experiences for business applications through text, chat, and…
  • Inbenta Chatbot is an online virtual assistant that uses nuero-symbolic AI, natural language processing, natural language lexicons and generativ…
  • A new generation, truly AI-based multilingual, multicountry, and multichannel powerful conversational platform, designed for insurance companies…
  • Kasisto’s digital experience platform, KAI, powers “Best in Class” – financially literate and Intelligent Digital Banking Assistants that delive…
  • BankAssist is an AI-native, conversational, banking aide that helps customers/members and employees understand, manage and improve the financial…
  • Directlink's Voice Banking with Conversational AI is an AI-powered voice banking platform purpose built for community banks and credit unions. I…
  • TCS Conversa is a ready to use framework to configure and enable AI conversations on channels using a single platform. It can be deployed both o…
  • Our conversational platform brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. The…
  • ServisBOT's Conversational AI platform helps retail banks to provide digital self-service solutions that enhance the customer experience while a…
  • The ServisBOT Conversational AI Platform provides a suite of low code tools and services that enable businesses to easily build chatbots + natur…
  • As the COVID-19 pandemic swept the globe in early 2020, forcing businesses to close their physical locations and accommodate staff as they were…
  • Finn AI builds AI powered chatbots for banks and credit unions to improve their digital customer experience on mobile, online and call center ch…
  • Omnibot is an intelligent Virtual Assistant that allows Insurance Companies to interact with their Insureds and Producers through a new communic…
  • Boost.ai is a leading provider of Artificial Intelligence-powered chatbots and voicebots (known as Virtual Assistants; VAs) to the European and…
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