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Voice / Digital or Virtual Assistant Systems / Chatbots

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Use our directory to find Voice / Digital or Virtual Assistant Systems / Chatbots available for financial institutions. A virtual assistant is a software agent that can perform tasks or services for an individual; they change transactions into conversations. Sometimes the term "chatbot" is used to refer to virtual assistants generally or specifically those accessed by online chat (or in some cases online chat programs that are for entertainment and not useful purposes). Depending on the functional breadth of a solution, a bot may use natural language processing, statistical prediction techniques, workflow control, artificial intelligence, or big data management to “scale conversations".
  • Cyberbank Konecta Technisys
    CYBERBANK KONECTA - Conversational AI for Digital Banking Cyberbank Konecta is our conversational AI engine that empowers banks and financial in…
  • Amelia Amelia LLC
    Amelia leverages the latest in Generative and Conversational AI to create exceptional user experiences for customers and employees.
  • Serdica Intelligent Virtual Assistant Beth Ablera Ltd.
    A new generation, truly AI-based multilingual, multicountry, and multichannel powerful conversational platform, designed for insurance companies…
  • Neutrinos Agent Desktop Solution Neutrinos
    Neutrinos Agent Desktop Solution is a multi-channel contact center, supporting text, voice and video channels based contact center capabilities.…
  • EFS IVR ENACOMM
    Leading financial institutions use ENACOMM’s hosted IVRs to provide their customers with truly intelligent self-service. They also rely on ENACO…
  • VPA - Virtual Personal Assistant ENACOMM
    VPA is ENACOMM's Virtual Personal Assistant for financial institutions' self-service users. Conversational Banking using ENACOMM's VPA is an ext…
  • WWS Mobile Auriga
    WWS Mobile is a highly secure and fully integrated solution that provides a rich suite of mobile banking, payments, alerting and messaging servi…
  • ChatbotPlus egabiFSI
    Chatbots are taking over social media marketing as they allow consumers to engage with them in terms of content consumption, customer service, a…
  • Omniapps bdt global
    Mobile Application for Insured and Producers. Cloud platform that allows policyholders and producers to operate their insurance, at any time and…
  • Glia Digital Customer Service Glia Technologies Inc.
    Glia delivers seamless multi-channel Digital Customer Service for the worlds leading banks, insurance carriers and credit unions. The Glia platf…
  • Banking & Financial Services EXL Service
    EXL has been in the professional services space providing industry leading solutions and expertise to ourglobal clients. Over the past 25+ years…
  • BooX Platform Asseco Poland S.A.
    Asseco BooX, the Bank out of the Box. We craft digital banking experiences that change the competitive game for you and your customers. Our team…
  • HCL's MODE 1-2-3 STRATEGY HCL Technologies
    HCL’s Mode 1-2-3 strategy helps future proof our customers' business, by deploying a concurrent, three-point spotlight on the existing core of t…
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