5 March 2025
This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and te…
Research related to Alogent Payment Solutions
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5 March 2025As we undertake extensive research on digital banking platforms, we have compiled this preamble report to our series, Small Business Digital Ban…
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21 October 2024While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
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11 June 2024Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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21 March 2024The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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16 February 2024Retail merchants still accept cash payments and need convenient options to deposit currency and centralize those funds. Banks are hungry for tho…
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19 January 2024It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
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19 January 2024The volume of Zelle© payments at major US banks is still increasing rapidly. Digital product owners and distribution channel leads should be awa…
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31 October 2023With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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24 September 2023The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
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7 September 2023We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
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31 August 2023Despite challenges posed by the macroeconomic environment, North American (NA) retail bank technology spending will grow by 3.5% in 2023. The hi…
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17 July 2023Agility is one of the standout technology priorities for retail banks this year. While the operating environment remains challenging, many banks…
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19 April 2023Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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29 March 2023The small business digital engagement model is rapidly expanding from one-dimensional self-service to a prism of value-added services. Ease of s…
Research related to FASTdocs
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30 January 2025Decisioning engines for lending and other banking use cases have traditionally been focused on analytic modeling of data to determine coefficien…
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30 September 2024In the early part of the year, insurance made the news in North Carolina because carriers were asking for up to double the rate along the fragil…
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21 March 2024
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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19 November 2023Last week the Celent corporate banking team published its annual Technology Trends Previsory: Corporate Banking 2024 Edition which can be downl…
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26 August 2023This report is a companion piece to the Global IT report and focuses solely on North American Wealth Management IT Spending which includes Canad…
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21 August 2023The current banking crisis in 2023 has so far focused on large regional and national banks that have had liquidity issues leading to a bank run…
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29 March 2023The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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11 November 2022Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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29 March 2022Last week, my colleague Kieran Hines and I attended FinovateEurope 2022, which was back in London as an in-person event again, and it was such a…
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6 December 2021The marketing statements of financial institutions have for years touted“customer-first”, “customer 360”; and “omnichannel communications” to de…
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8 October 2021Implementing changes has always required various human and technology resources. Wealth management (WM) firms have generally employed specific p…
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28 June 2021Insurance is a promise to pay, someday in the future, maybe. Policy forms are the expression of this promise in writing. Creating and maintainin…
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15 April 2021Mortgage, home equity, and auto lenders utilize many core and ancillary technologies from the point of sale through loan onboarding to the servi…
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9 April 2021Digital acceleration, if it wasn’t in the property casualtyinsurance vernacular prior to the pandemic, is now. Layer in the disrupting waves tha…
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12 March 2021
Intelligent automation projects are worth exploring as they can directly decrease the cost of operations while improving scalability and reducin…
Research related to NXT: Alogent Digital
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5 March 2025
This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and te…
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5 March 2025
As we undertake extensive research on digital banking platforms, we have compiled this preamble report to our series, Small Business Digital Ban…
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21 January 2025Since the financial crisis, transaction banking and commercial lending have become essential revenue streams for banks, characterized by low cap…
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21 October 2024
While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
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30 September 2024Historically, banks have faced challenges providing comprehensive cash position and forecasting solutions due to limited access to transaction d…
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6 September 2024Celent’s overarching theme for corporate banking in 2024 is that future success rests on faster, safer, smarter innovation. Banks must deliver t…
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26 June 2024I've just returned from EBAday, the annual summit for leading payments and transaction banking executives, held in beautiful Lisbon, Portugal, t…
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11 June 2024
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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23 May 2024Many statistics were presented at the JP Morgan Chase Investor Day 2024. Among them was a statement that the bank would invest (spend) some $17b…
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16 May 2024Corporate Banking IT spending continues to grow – even accelerate in most regions – from 2023 through to 2025. Some of these increases will be e…
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30 April 2024Over the past few years, Celent has highlighted significant new entrants or solutions launched into the US Cash Management market. Goldman Sachs…
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23 April 2024There is a tendency to talk about “buy versus build” development paradigms for banking solutions. Today, with the rapid changes in technology ar…
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21 March 2024
The imperative for financial institutions (FIs) to continuously add new technology capabilities drives them to evaluate existing systems to mode…
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21 March 2024Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
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21 March 2024In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
Research related to Unfiy
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5 March 2025
This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and te…
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5 March 2025
As we undertake extensive research on digital banking platforms, we have compiled this preamble report to our series, Small Business Digital Ban…
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21 October 2024
While it is typical to find incremental changes in Celent’s biannual examination of vendor solutions, for intelligent virtual assistant platform…
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11 June 2024
Traditional banks and credit unions are increasingly launching new, digital-only brands. Standing up a modern digital-first version of the bank…
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16 February 2024Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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13 February 2024Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
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19 January 2024
It doesn’t take a deep thinker to see the manifest advantages of digital banking over reliance on people-intensive brick and mortar. ATMs are a…
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31 October 2023
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
-
24 September 2023
The next evolution of retail delivery won’t be in new self-service features, but emerging highly personalized, valuable experiences for customer…
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7 September 2023
We’ve just published the latest in a series of reports that help leaders understand and promote the value of digital customer engagement in reta…
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13 June 2023Customer remediation has become a huge financial issue in banking, with costs for some banks reaching well into the billions. A primary cause fo…
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19 April 2023
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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23 March 2023Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
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11 November 2022
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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31 October 2022Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…