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• Predicting the Future: 2016 North America Illustration Solution Spectrum

  2016/08/24

  Celent has released a report that reviews the North American life insurance illustration solution spectrum titled Predicting the Future, 2016 No…

• How can Insurers provide better service to their female clients?

  2016/06/15

  Despite women’s rising workforce participation and escalating income, it appears that American women still have major gaps and unmet needs when…

• Women, Money and Realizing Financial Goals: How Financial Institutions Can Better Serve Their Female Clients

  2016/06/13

  Despite controlling a significant portion of the world's wealth, females are an overlooked segment of the market. Given the size and diversity o…

• How life insurers can make underwriting investments that pay off

  2016/05/18

  There is much to automate in the new business process but where should automation dollars be spent to provide the best returns? The new Celent…

• Making Life Insurance Underwriting Investments That Pay Off

  2016/05/17

  Automation of underwriting processes carries the promise of improved results, but can come at a significant cost. So where is the industry today…

• Who has the best life insurance new business and underwriting system?

  2016/05/10

  Celent has published a new report, North American LHA New Business and Underwriting Systems: 2016 ABCD Vendor View, in which Celent profiles fo…

• North American New Business and Underwriting Systems 2016: Life, Health, and Annuity ABCD Vendor View

  2016/05/06

  A review and ranking of the new business and underwriting vendor systems actively being used by life insurers in North America is presented in t…

• A golden day for insurance: Celent 2016 Model Insurer winners

  2016/04/13

  In the historic Museum of American Finance, surrounded by golden exhibits including gold bars, a gold Monopoly game and even a gold toilet(!),…

• Model Insurer 2016: Case Studies of Effective Technology Use in Insurance

  2016/04/12

  Technology initiatives are profiled as case studies in this eighth edition of Celent’s Model Insurer report. Additionally, Celent announces its…

• Troll insurance, cyberbullying, and millennials

  2016/03/28

  As I read through my myriad of promotional mail, I came across an interesting insurance offering – troll insurance. Chubb, a multinational insur…

• Employee Benefits Billing System Spectrum

  2016/03/08

  Billing and collection systems have become differentiators in the customer-centric landscape of employee benefits. The report looks at seven ven…

• North American Policy Administration Systems 2015: Life, Annuities, Pension, and Health ABCD Vendor View

  2015/11/24

  Celent provides a detailed look at 26 policy administration systems for North American life, health, and annuities products. In the report North…

• You’ve got email, but not from your life insurance company

  2015/11/20

  When was the last time you received email communications from your life insurance company? For most of us, the answer is never. Contrast that wi…

• You’ve Got Mail: Two Decades Later, Why Are We Still Talking About E-Delivery Rather Than Doing It?

  2015/11/16

  The march toward digitization in the life new business and policy servicing process continues. Celent explores the current state of e-delivery p…

• Voice recognition access means one less password

  2015/09/09

  If you are like me, you have at least 15 passwords or PINs that you must remember. Passwords are a necessary evil of the digital world. I have a…