11 March 2025
Celent estimates that AI was behind roughly 20% of the fraud perpetrated in 2024 and is poised to fuel even more fraud moving forward. The good…
Research related to Benefit.X
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6 March 2025The investment sector is experiencing a profound transformation, driven by advancements in data capabilities and nascent AI integrations. The ac…
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5 March 2025This is the preamble report to our series, Retail Digital Banking Platforms: 2025 XCelent Awards, Powered by VendorMatch. Powerful market and te…
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18 February 2025The concept of responsible AI (RAI) has emerged as a response to the growing recognition of the ethical, social, and legal implications associat…
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13 February 2025 -
12 February 2025As we step into 2025, the regulatory landscape is changing radically. We are seeing a pronounced divergence in the level of regulatory intensity…
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30 January 2025Decisioning engines for lending and other banking use cases have traditionally been focused on analytic modeling of data to determine coefficien…
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27 January 2025The appearance of the generative AI chatbot DeepSeek R1 last week qualifies as the most significant event in genAI since the release of OpenAI’s…
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21 January 2025Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives at insurance carriers. Questions for…
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23 December 2024In response to the voice of its clients, Celent is publishing a series of reports on the tech vendors supporting the GenAI initiatives at financ…
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4 December 2024Read this Report to Learn About: New mandates for banks in the UK to reimburse victims of scams (Authorised Push Payment fraud); How the indu…
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26 November 2024Efficiency in financial crime compliance is a hot-button issue. Banks are keen to make meaningful reductions in false positives and streamline a…
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25 November 2024This report shares findings from a recent Celent retail collections industry survey that uncovered the current business challenges, operations p…
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21 November 2024Digital and data sovereignty is a legal construct, but with significant physical implications on the way technology and data assets are implemen…
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18 November 2024The influence of a customer relationship management (CRM) solution on financial institutions (FIs) is profound and multifaceted. By centralizing…