Claims Management Software - P&C / General Insurance
Over the past several years some insurers have, for an increasing number of claims, been moving from a traditional process to one that is driven by automation. The objective is to reach a high level of low-touch-high-frequency claims. Our analyses on the future claims management solutions and competitive vendor landscape provide practical support for your technology strategies.
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Increasing automation of their claims process is an impactful way for insurers to enhance the customer journey while also delivering more concrete benefits of reduced costs, improved efficiencies, and better outcomes
Claims Automation Can Yield Tangible Benefits For Both the Policyholder and the Insurer
With AI, IoT and direct payment, insurers have derived more value from touchless claims
Claims administration is an essential part of the insurance promise. Indemnity, which is the financial side of this equation, is of extreme importance and more recently, claims administration has incorporated the relational aspect, which starts with the customer but goes beyond to include the entire ecosystem involved in the claim transaction
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Search our full range of content →Unveiling the Customer Perspective on Claims Systems North American Edition
Unveiling the Customer Perspective on Claims Systems : EMEA Edition
Available Only for Members of the NA Celent Insurance Executive Panel