27 February 2024
By Kieran Hines, Principal Analyst - Retail Banking AI has become a cornerstone of the banking industry, revolutionizing workflows, customer-fac…
News articles
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9 February 2024
By Kieran Hines, Senior Analyst - Retail Banking In his article for The Paypers, Kieran Hines outlines the top three retail banking technology t…
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28 November 2023
By Kieran Hines, Senior Analyst - Retail Banking Variable Recurring Payments (VRPs) are gaining momentum and showing promising growth—since Octo…
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24 January 2023
Celent analyst Kieran Hines said embedded finance and BaaS were driving a lot of discussion in the industry. “We surveyed a number of banks in E…
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9 October 2022
Research conducted by Celent has revealed that, in response to commercial pressures and changing scheme and regulatory requirements, payments pr…
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26 August 2022
“Trust is essential in the banking industry,” added Kieran Hines, principal analyst at Celent. “Accordingly, data security is at the heart of th…
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24 May 2022
Kieran Hines, an analyst at Celent, which provides tech advice to financial intuitions, told AltFi he had not seen specific data showing older g…
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10 March 2022
Kieran Hines, analyst at Celent, said: “VRP has huge potential to bring new propositions for merchants and other businesses when it comes to how…
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7 December 2021
Written by Kieran Hines, senior banking analyst, Celent. Reducing friction is an important goal for financial institutions and their customers a…
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6 December 2021
Kieran Hines, an analyst at Celent, said it was impossible to gauge open banking spending because it was an enabler of change rather than a defi…
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10 November 2021
"Banks are coming to recognize that open banking is a two-way street, in that financial institutions can leverage the APIs and customer data fro…
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27 September 2021
“I think, as an industry, we were consumed with the issue of real-time payments, but it’s so much more than that. There’s another enabler as wel…
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19 August 2021
Celent analyst Kieran Hines said Starling has focused quite heavily on the quality of its SME offering and is beginning to reap the rewards of t…
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16 July 2021
As Kieran Hines, Senior Analyst at Celent explains: “The opportunity for banks in payments data monetisation is in adding value in a number of d…
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18 June 2021
Kieran Hines, analyst at Celent, said there has been growing demand for digital banking services over a number of years. “While it is sensible t…