2024/09/27
Pricing models need to change because new hazards are emerging, and some existing hazards are becoming more severe. Pricing models also need to…
Research related to Quest Marine
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2023/06/26Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. Questions…
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2023/03/08Insurance distribution is an increasingly important point of discussion among senior executives at insurers. With the emergence of insurtech cam…
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2022/05/31COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
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2021/10/02Alternative data sources have been discussed as a possible way to provide a more digital insurance experience. In this report, we will examine d…
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2021/06/30Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
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2021/05/25Is the intrinsic value of the coverage enough? Or do new customers want more from their insurance company? Today’s insurance experience is often…
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2021/04/21
Elon Musk once said “Failure is an option here. If you’re not failing, you’re not innovating enough". When I reflect on our work here at Celent,…
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2021/04/06Snap polls reflect questions posed by members of the Celent executive research panel. Several members of the NA L&H panel queried about digital…
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2021/03/10Through most of its history, Ascot Group has primarily been a Lloyd’s Specialty Wholesale Insurer, with much of its business originating in the…
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2021/03/08The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
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2021/03/05Digital investments in the life agent channel, have gone from luke warm to red hot. Fueled by the pandemic and the virualized sales process, car…
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2021/03/03Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
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2021/02/12
Yesterday, Lemonade announced the launch of their long awaited Life protection offering through a strategic partnership with Bestow. This is an…
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2020/12/11Insurers looking to the future agree that changing customer expectations will require them to focus more heavily on the customer experience. Alm…