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In 2016, I wrote a report, Will Insurers Be Connected to the Connected Car? A lot has changed since then. More cars are more connected. Those co…
In 2016, I wrote a report, Will Insurers Be Connected to the Connected Car? A lot has changed since then. More cars are more connected. Those co…
ESG criteria promotes doing business for good and holds organization accountable for actions that are damaging to the people and planet it aims…
Over the past two weeks, I moderated and presented at the 2021 InsureTech Connect Asia and Finovate Asia conferences. The hive of activities has…
Loss control and premium audit are two functions of an insurer that often play a secondary role in the processing of business but continue to be…
It all started with an idea. In a focus group, policyholders stated they wanted more control over how much they pay for insurance. From that, Ma…
The virtual “That Was Easy!” button just got e-pushed, machines let us do old things in new ways. During the last year, rapid advances in Data,…
Snap polls reflect questions posed by members of the Celent Executive Research Panel. This question came about from a member who is considering…
Insurers are choosing other approaches to technology modernization than just going with the traditional industrial approach where you build a ne…
Today's technological innovations are increasingly powered by artificial intelligence, fuelling possibilities for novel technological developmen…
An Audio with Slides version of the Report Personal lines insurance is being taken over by consumers and their demand-side expectations for digi…
I have had a great response from "Data Science is Gelato" and "Getting Past the Gelato Syndrome" the first and second parts of how to get more b…
Personal lines insurance is being taken over by consumers and their demand-side expectations for digital innovation and service experiences. Exp…
In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
CES is bigger than big, HUGE. By necessity, this is a personal view of CES 2020 . . . focusing on connected vehicles, and connected homes/buildi…