2021/09/08
Let me put this plainly: as product commoditization accelerates across financial services, firms’ critical differentiating factor will be custom…
ダニエル・ラティモア, Chief Research Officer
ライブラリー
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2021/08/14
Every year, we recognize excellence in the usage of technology through our Model Awards Program. It encompasses the Model Insurer, Model Bank, M…
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2021/07/20
OK, I didn’t really mean to write a clickbait title, and I should note that I love Google Trends. It’s very broad, though, so hearing what Celen…
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2021/07/15
「顧客第一」の考えは当然のことのように思えるが、このシンプルな言葉を真に実行することは、これまで多くの金融機関が達成できていない分野である。しかし、コロナウィルス、ビッグテック、フィンテック/ インシュアテックなどによる新たな変化により、もはやリップサービスだけでは十分ではない。金融機関…
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2021/07/11
Every year, we recognize excellence in the usage of technology through our Model Awards Program. It encompasses the Model Insurer, Model Bank, M…
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2021/06/05
Accelerate! Innovation in Banking Recorded March 10th, 2021 This year’s Celent Model Bank winners demonstrate powerful examples of accelerating…
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2021/06/05
Plenary Session: Accelerate! Recorded March 9th, 2021 Join our CEO Jamie Macgregor and Chief Research Officer Dan Latimore as they opened our In…
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2021/05/11
フィンテックの出現以来、効率的な最新テクノロジースタックを利用して低コストの魅力的なバンキングサービスを米国人に提供するという約束は、人々の心を捉えてきた。しかし、フィンテック企業が実際にバンキング業務を行うためには銀行と提携する必要があり、そのことが美しいフロントエンドの開発を妨げ、フ…
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2021/05/12
新型コロナのパンデミックを機に、世界中で銀行のコールセンター業務が急拡大している。TD Bank (米国) は一般の顧客からの質問とエージェントからの質問を選別し、前者にのみ応答できるようにするため、わずか３週間で新たなバーチャルアシスタントを立ち上げた。同行は焦点を１つに絞り、親会社の…
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2020/11/24
Risk management has a crucial role to play in keeping financial institutions on an even keel during these turbulent times. This session focuses…
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2020/10/13
This session will cover the many ways in which capital market participants are leveraging the cloud as part of their holistic infrastructure. We…
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2020/10/04
Cloud in 2020 continues to evolve at breakneck speed while making a steady and significant impact on financial services. Institutions are increa…
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2020/09/02
While public cloud adoption has grown in many industries, cloud adoption among financial institutions (FIs) has been slower. Regulations within…
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2020/07/25
At the beginning of 2020, Corporate Banking revenue trends continued their annual upward trajectory. Just a few months later, those trends drama…
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2020/07/21
2020: A new decade and a continued low-volatility bull market seemed inevitable. Then boom... March madness. A volume storm that has called to t…