Gen AI in Customer/Agent Service and Claims - Verisk FAST
ABOUT THE SHOWCASE
Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice through bootcamps, presentations, and requests for information about relevant vendors. We’ve created this showcase to allow insurers to see actual demos of available Gen AI products across the insurance value stream from a number of vendors.
ACCESS AND LENGTH:
The short introduction (2:22) is available to all. Click the image below to access.
The full demo (16.00) is available only with vendor permission. To access the full demo, please send an email to Karlyn Carnahan kcarnahan@celent.com and we’ll request authorization. Once you've been authorized, the webinar link below will be activated for you.
OVERVIEW OF PRODUCT:
Verisk FAST, a leading platform provider supporting Life & Annuity carriers from lead gen and eApp through new business/UW, administration, claim, and distribution management is proud to present its groundbreaking innovations in AI. Our commitment to driving innovation by allowing technology to automate and reducing complexity/people is being taken to the next level by leveraging the power of Gen AI. The combination of Gen AI with our platform uniquely enabled us to develop three revolutionary tools designed to streamline processes, reduce human effort, and optimize operational efficiency for the L&A industry.
The flagship offering, "Ask Max," is an intelligent virtual assistant that harnesses the collective knowledge of FAST experts, proprietary data sources, and real-time information from APIs and services. With its ability to provide instant answers to a wide range of queries, from integration and data mapping to configuration and end-user insurance processes, Ask Max empowers users with unparalleled access to comprehensive and accurate information.
Our second innovation, "Product AI," revolutionizes the L&A insurance product development cycle by significantly reducing the time and effort required for reading, analyzing, and breaking down product specifications into actionable tasks. By automating this process, Product AI enables organizations to bring new products to market even faster than ever before, giving them a competitive edge in the ever-evolving insurance landscape.
The third offering, "Operational Analytics," combines cutting-edge analytics capabilities with operational transparency, providing users with valuable insights into platform usage, performance, and management. This powerful tool empowers decision-makers to make informed choices regarding scaling, structuring, and prioritizing future software changes, ensuring optimal resource allocation and maximizing operational efficiency.
Verisk FAST's innovations showcase our unwavering commitment to driving innovation, leveraging the latest advancements in Gen AI, and delivering solutions that empower our customers to achieve unprecedented levels of productivity, efficiency, and success in the insurance industry.
https://www.verisk.com/products/fast/
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