17 September 2020
It may not be much of a surprise to hear that insurers are investing more in technologies that facilitate remote processing and communication, b…
Karlyn Carnahan, CPCU
News articles
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13 August 2020
by Karlyn Carnahan, Head of Property Casualty, Americas. Workers’ compensation pre-COVID was an extremely competitive market and now, as we’re i…
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20 November 2019NEW YORK – November 20, 2019 – Celent, a division of Oliver Wyman, is pleased to announce that Marty Ellingsworth will be joining the Insurance…
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22 July 2019Summer is here, and unlike the days when that meant “The livin’ is easy,” things seem to be moving faster than ever before. Insurers continue to…
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29 March 2019At Celent we sit in an interesting spot. We see the flurry of activity by carriers, vendors, and system integrators across the industry and try…
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25 January 2019Introducing Celent’s Property & Casualty NewsletterI spent New Year’s Day as I have on most of the last ten years — hiking to the top of our loc…
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24 November 2018Shopping online is "not the best way for everybody to buy insurance today," said Karlyn Carnahan, head of the property and casualty insurance pr…
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18 November 2018On Thursday, Nov. 8, I received a voicemail after chatting with an insurer about customer experience and the claims process: "Hi, Karlyn. It’s y…
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15 August 2018Has the explosion of new technologies and the continual media hype caused you to question if these claims are exaggerated or if your peers are a…