This report makes the assumption that the battle for rate adequacy will be won in a foreseeable future. And when that happens: In the short r…
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Insights
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27 June 2024
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25 June 2024
Traditional types of data used in commercial lines underwriting have typically been accessed from submissions, public records, and various datab…
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21 June 2024
Since the emergence of widely available Gen AI (aka Generative AI) solutions (OpenAI’s ChatGPT, Google’s Gemini, Anthropic’s Claude, Meta’s Meta…
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11 April 2024
For many years, personal auto insurers have been using credit-based insurance scores as inputs to pricing algorithms. The insurers1 state that t…
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29 March 2024
Today the insurers of manufacturers have a somewhat similar opportunity as auto insurers had nine or ten years ago. The insured automobiles prod…
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21 March 2024
Maintaining acceptable levels of persistency in employee benefit programs presents multiple challenges. Unum’s Project Trident provided solution…
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20 March 2024
An insurer at the start of a modernization journey has to make a series of choices: which systems, or which features and functions within system…
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6 March 2024
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023(ITC 2023…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023(ITC 2023…
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8 December 2023
This report looks at the only partially realized potential for a variety of connected home devices to mitigate or prevent losses. A good place t…
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9 November 2023
In many ways, 2023 was a transitional year between an era defined by the upheaval of the COVID-19 pandemic and the era defined by a new series o…