Find customer communication managment systems (CCM) solution in our guide, compare functionality used for automatic generation of documents to communicate with external parties insured, regulators, agents, policyholders, prospects. Analyse functionality for the delivery, storage and retrieval of outbound communications, including those for marketing, new product introductions, renewal notifications, claims correspondence and documentation, and bill and payment notifications. Determine CCM systems are in the market and create short lists of vendor systems for your future buying needs.