iberDok

iberDok is the intelligent CCM solution for automatically creating and editing template-based documents and forms.

A global, unique, and transversal solution that comprehensively understands and identifies communications across the organization. It focuses on HTML as a standard for creating dynamic forms and documents with advanced representation and styling capabilities. The solution applies a "Customer Centric" approach, emphasizing customer-focused actions and communications.

NoCode solution. t is user-friendly for template designers, offering high usability and contextual assistance for end users. The solution is highly integrable, adaptable, and customizable, reflecting the company's maturity and stability. It is an evolving solution that continually incorporates new functionalities and emerging technologies.

Intelligence

• Customization Based on Data: Adapts the solution according to the information available in the organization and/or new data, offering a personalized approach.
• Smart Forms and Documents: Implements behaviors based on rules and information dependencies, enhancing data accuracy and relevance.
• Multilingual Behavior: Enables the creation of forms and documents in multiple languages, improving accessibility and communication with a diverse audience.

Flexibility and Agility

• Agile and Adaptable System: Reduces time-to-market, allowing for rapid implementation and adjustments.
• Ease of Use: Simplifies usage for the organization's users, eliminating technological barriers.
• IT Independence: Allows users to design and maintain templates without relying on the IT department, speeding up internal processes.

Multi-channel

• Centralized Communication Generation: Facilitates the management and distribution of documents from a single control point.
• Various Output Formats: Supports multiple output formats like HTML5, PDF/a, XML, increasing document versatility.
• Multi-channel Distribution: Integrates with document management systems (CMIS, DB, etc.), ensuring efficient distribution across multiple channels.

Cost Reduction

• Standardization of Documents: Establishes standards for documents, forms, and blocks, reducing redundancy and operational costs.
• Reuse of Blocks and Elements: Maximizes efficiency by reusing existing components.
• Centralization: Maintains a unified catalog of elements, simplifying management and reducing duplication.

WEB, Accessibility, and Security

• Infrastructure Independence: Operates on any platform or infrastructure, offering implementation flexibility.
• Responsive Design: Ensures forms and documents adapt to any device, improving the user experience.
• Modern Standards: Based on state-of-the-art standards, ensuring compatibility and security.
• AA Accessible Forms: Complies with accessibility standards, making forms accessible to all users.
• OWASP Security: Follows OWASP top 10 recommendations, ensuring document and form security in terms of integrity and allowed actions.

System Management

• Security and Auditing: Provides security and auditing capabilities for the organization, users, and statistics, enhancing oversight and compliance.
• Integration with Different Applications: Integrates with various applications and systems, increasing interoperability.
• Robustness in Demanding Environments: Designed to be robust and reliable in demanding production environments.

Enhanced Usability

• Guided Interaction: User interaction is guided and driven by the document/form itself, with assistance and progress information.
• Assistant with Progress Information: Provides an assistant that guides users through the process, ensuring a smooth experience.

Advanced Functionality

• Question-Outcome Association: Relates questions to possible outcomes, improving the collection of specific data.
• Specific Representation Types: Offers specific representations such as radio buttons, checkboxes, etc., customizing actions and integrations.
• Automatic Information Extraction: Facilitates automatic information extraction, enhancing data efficiency and accuracy.

• Flexible Deployment: On-Premise or Cloud .The solution offers the possibility to be deployed both on-premise and in the cloud, adapting to the client's infrastructure preferences and needs.
• Modular Solution. It allows for an ad-hoc installation based on the necessary modules and formats, optimizing costs by avoiding unnecessary functionalities.
• NoCode Solution. As easy to use as a word processor, this solution enables business users to create and modify templates without technical knowledge, reducing time-to-market and IT costs.
• Unique and Transversal Solution. Provides a unified platform for the entire company, where each department can define its own templates with its own styles. This eliminates the need for multiple methods of creating communications, avoiding hidden costs and ensuring consistency.
• Data Capture Processes. Enables the creation of attractive, multi-step forms for data capture and associated document generation, with training available to facilitate use.
• High Integrability. Highly integrable with existing corporate applications and emerging technologies, ensuring efficient interoperability and future readiness.