In recent years, the P&C insurance industry has witnessed a significant transformation driven by technological advancements. As insurers strive…
Research related to Customer experience
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2024/09/26
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2024/09/26
The life insurance industry has witnessed a significant transformation driven by technological advancements in recent years. As insurers strive…
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2024/07/17
Risk management technology spending is accelerating worldwide, driven by a combination of regulatory change, technological development, and macr…
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2022/05/19
Back in December, we published our annual Previsory report, Celent 2022 Edition: Technology Trends Report . This report summarizes the major dis…
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2021/08/17
The market for IT services continues to grow as providers rebound in the wake of the pandemic. On one end, commoditization of technology infrast…
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2021/06/29
Celent surveyed numerous vendors that provide RPA platforms and/or services to see how RPA is advancing with focus on areas such as process inte…
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2021/06/13
In Insurtech in Asia Series: Evolving Landscape, Changing Innovations in Singapore, we summarize the observations and segment four main areas fo…
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2021/05/27
In my previous blog, I wrote about the usage of alternative data for health insurance and how this can be enabled by the partnership of the gove…
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2021/04/04
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/04/04
Data assets and data as a product are becoming the priority for insurers, which are investing in data, analytics, and AI tools for delivering a…
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2021/04/03
The IT services market is dynamic, and vendors active in this market help insurers capture the value of relevant technologies to enhance their d…
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2021/03/11
In today’s globalized business environment, companies increasingly seek success outside their borders. To differentiate themselves, internationa…
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2020/12/08
The world had a tough 2020 but, unlike the 2008 financial markets crisis, this time capital markets emerged as the hero as governments worldwide…
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2020/12/02
The usage of legacy data sources combined with new alternative data sources are transforming underwriting, policy application approval, and issu…
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2020/08/29
Conversations in innovation strategy deployments has seen plug-and-play and APIs as the common solution for shipping and serving modular contain…