2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
Research related to EngageOne Digital Self-Service
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2023/10/31With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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2022/08/03Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
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2020/06/24Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper and postage: credit car…
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2020/06/23Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage: human bei…
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2020/06/22Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
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2019/09/30Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2017/02/28
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…