Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
Research related to Premium Billing and Payment Services
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2024/02/16
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2023/10/31
With the resumption of student debt repayments in October, the student borrower is back in the news and should be on the minds of bankers. Banks…
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2023/04/19
Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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2022/08/03
Snap polls reflect questions posed by members of the Celent Executive Panel, a group of C level executives in the insurance industry. This quest…
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2020/06/24
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper and postage: credit car…
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2020/06/23
Insurers send out a lot of bills. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage: human bei…
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2020/06/22
Insurers make a lot of claims payments. It’s an expensive process — not just in terms of the physical costs of printing, paper, and postage, but…
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2020/01/20
At the start of the new decade, there is a noticeable observation in how business models are evolving to satisfy the latest generation of workin…
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2020/01/09
2020 promises to be a year of excitement and challenge for retail bankers. Celent's analysts have a full agenda planned to help them address the…
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2019/12/03
5G is beginning to roll out around the world. It’s 10 to up to 100 times as fast as its predecessor 4G, has higher capacity, and provides lower…
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2019/09/30
Tomorrow’s the first day of October, and that means it’s time to start preparing for Money 20/20, held October 27-30 in Vegas. I’ve got some pra…
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2017/02/28
In order to understand the current state and trends regarding insurance payments, Celent conducted an online survey with insurers and managing g…