Generative AI in Innovation - The Andover Insurance Company

30 September 2024

About the Showcase

Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice through bootcamps, presentations, and requests for information about relevant use cases. We’ve created this showcase to allow insurers to see actual demos of available Gen AI products across the insurance value stream .

Access and Length:

This full demo (11:29) is available by clicking on the webinar link below.

This demo includes an interview by Jaspaul Saini with Andrew Morse. Andrew is Director of Innovation at The Andover Companies. As the Director of Innovation, he leads a team of user-experience professionals and oversees Andover’s human-powered, AI-assisted innovation process, which leverages design thinking, Generative AI (GenAI), and customer insights to develop and test solutions that address the needs and challenges of our stakeholders.

The Andover Companies is one of the largest and longest-standing mutual insurance groups in the Northeast and is committed to providing the highest-quality home and business insurance solutions to meet the requirements of today’s property owners. The Andover Companies is a mutual insurance company, made up of three distinct subsidiaries, Merrimack Mutual,Cambridge Mutual, and Bay State Insurance, enabling them to provide independent insurance agents and their insurance clients with a wide range of coverage solutions.

Overview of Product:

The Andover Companies leverages Generative A.I. to create a best-in-class “human-powered, A.I.-assisted” Innovation Process to move from identifying trends to developing solution implementation roadmaps in minutes instead of months. The Andover Innovation Team has created Custom GPTs, enabling the organization to interact with and extend its customer research in ways unimaginable just months ago. These tools allow Andover to identify, explore, and validate more opportunities, in greater depth, more efficiently, to ultimately create unique, value-generating solutions for policyholders and independent agent partners.

https://www.andovercompanies.com/