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Contact / Call Center Systems

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Find contact / call center systems and solutions in our vendor directory. Use the research platform to evaluate contact center / call center systems that support basic call center functions, such as call routing and logging, agent desktop interface, multi-channel communications and predictive dialing. The directory also offers analysis and comparison of key capabilities to support contact center call servicing needs. Determine which contact / call center systems are in the market and create short lists of vendor systems for your future buying needs.
  • Neutrinos Agent Desktop Solution Neutrinos
    Neutrinos Agent Desktop Solution is a multi-channel contact center, supporting text, voice and video channels based contact center capabilities.…
  • Call Adapt Suite Call Adapt
    Call Adapt Suite is a digital soundboard application and process automation tool designed for contact centers. Powered by smart audio technology…
  • Émerix 6 Soft Office S.A.
    Émerix is a collections software platform designed and developed to help its users optimize the management of customer-oriented business process…
  • EFS IVR ENACOMM
    Leading financial institutions use ENACOMM’s hosted IVRs to provide their customers with truly intelligent self-service. They also rely on ENACO…
  • VPA - Virtual Personal Assistant ENACOMM
    VPA is ENACOMM's Virtual Personal Assistant for financial institutions' self-service users. Conversational Banking using ENACOMM's VPA is an ext…
  • Glia Digital Customer Service Glia Technologies Inc.
    Glia delivers seamless multi-channel Digital Customer Service for the worlds leading banks, insurance carriers and credit unions. The Glia platf…
  • WWS Mobile Auriga
    WWS Mobile is a highly secure and fully integrated solution that provides a rich suite of mobile banking, payments, alerting and messaging servi…
  • ChatbotPlus egabiFSI
    Chatbots are taking over social media marketing as they allow consumers to engage with them in terms of content consumption, customer service, a…
  • Omniapps bdt global
    Mobile Application for Insured and Producers. Cloud platform that allows policyholders and producers to operate their insurance, at any time and…
  • Omnilife Bluesun
    Bluesun Omnilife is a complete go-to market solution that gets your life insurance products to market faster. You can roll your products out on…
  • HxOps HealthAxis
    HxOps offers extensive, flexible front and back-office administrative services with a customer-first methodology that boosts productivity, impro…
  • ManageMy Platform - P&C ManageMy
    Policyholders & Agents are Property & Casualty Insurance Carrier's greatest assets. The ManageMy Platform allows out clients to reach their full…
  • HxPro HealthAxis
    Claims and benefits administration software. The system includes benefits enrollment, member management, billing, claims workflow and auto-adjud…
  • NEON-dX: Customer Lifetime Value Management Flytxt
    NEON-dX is an intelligent martech platform powered by AI/ML for Retail Banks, FinTechs and Insurance Companies to drive personalized customer en…
  • Backbase Digital Banking Platform Backbase
    Backbase Engagement Banking Platform empowers financial institutions to deliver seamless, personalized customer experiences across all segments,…
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