28 September 2023
In the high-stakes insurance world, making a claim is the pivotal moment of truth for a policyholder. It is often the sole instance when the tan…
News articles
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28 September 2023
In the rapidly evolving insurance landscape, the claims management process is a critical touchpoint that canmake or break the customer experienc…
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28 September 2023
For businesses that can’t find the property and casualty insurance coverage they need in the traditional market, captive and self-insured option…
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5 April 2023
Vehicle repair shops began experiencing backlogs during the pandemic. Today, it’s still a problem. As repair times drag on, auto insurance claim…
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21 March 2023
Claims management is at a turning point. Insurers need a claims process that contains losses and improves loss ratios; file handlers want to be…
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5 December 2022
When you shop around for the ideal insurance claims software, there’s a lot to consider. You don’t just need a claims software program you’ll lo…
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9 November 2022
What leads to policyholder dissatisfaction? There are many possible reasons a claim can go sour, from delays that make the process drag on to se…