Silverlake Symmetri Direct Banking

Silverlake Symmetri Direct Banking (DB) is online/internet banking solution for retail and corporate customers. It is a fully functional, scalable and secure electronic banking solution for use across multiple channels, from PC’s to tablets and smart phones, and accessible on multiple devices, and across all the major browsers. The solution consists of DB Retail Banking, which is mainly based on the banking requirements of retail customers, like fund transfers, utility payments, account portfolio, personal financial manager etc. and DB CorporateBanking, which primarily looks into the internet banking needs of corporate customers, like Trade Finance Instruments, Bulk transfers, Transaction Approvals etc.

Direct Banking is available as web banking platform and mobile banking platform (android and iOS).

The Silverlake Symmetri Direct Banking provides the following main capabilities:

·Customer Onboarding

·Customer Profile

oabout me, contacts & preferences, user personalization

·Account Portfolio Summary

oDeposit accounts

oLoan accounts

oCards

oTrade Finance (for corporates)

oTransaction history and details

oE-statements

·Funds Transfer

oInternal, Domestic and International

oImmediate / Scheduled

oPayment template / Payment shelf

oBeneficiary template

oTransfer history

·Bulk Fund Transfer (for corporates)

oBulk file upload

oTransfer history

·Payments

oBills Payments

oLoan Payments

oBiller management

oPayment history

·Configurable Service Requests

·Security

oActivity history

oPassword recovery

oVirtual keyboard

oTwo factor authentication

oDaily limit, Transaction Limit, Approval Limit

·Personal Financial Management

oMy Cash flow

oSpending Analysis

oTransaction Categorizations

·Tools

oATM locator

oExchange Rates widget

oCampaign widget

oWorklist

·Message Center

oSecure e-mails

oAlerts and notifications

oSocial media

·Transaction approvals (for corporates)

oMaker & Checker

oApproval matrix

·Company Management (for corporates)

oCorporate Customer Registration and Maintenance

oApproval matrix maintenance

·Product applications

oTrade Finance instruments (for corporates)

oProduct Catalogue and applications

·Administrative functions (for bank admin)

oDirect Banking configuration

oCustomer onboarding

oAuthorization matrix maintenance

oUser Maintenance

oService requests approval

oAudit logs

oUser session management

oCampaign maintenance

·Silverlake Symmetri Direct Banking (DB) offers customers a service that is with them ALWAYS

·DB provides traditional services as well as a complete customer experience via customer’s virtual channel of choice by embracing the social and technological change

·DB makes the electronic channel a place customers are ‘delighted’ to spend more time

·Embedded Business Process Management standardizes and automates processes and tasks to reduce staff training and attrition

·Silverlake Symmetri Direct Banking is built on Neutrinos Low Code Platform which is a Single Integrated Development Environment for prototyping, building, discovering, and running any kind of Apps that can be developed rapidly by anyone - developers, business users and citizens. It is a transformation Platform for Web, Mobile, Social, BPM, Cognitive, RPA and IoT Applications to build innovative, unified, omni-channel solutions rapidly across the value chain for the Digital Enterprise. It encompasses integration, security, protocols for data collection, types of analytics, and support for visualizations.

·Direct Banking with both Retail and Coporate components offers a full-blown banking experience where the bank can provide highly personalized services and an enhanced customer experience for retail as well as corporate segment in one single platform and on the other hand it allows the bank to achieve savings in platform maintenance and future enhancements.