3 December 2024
Small businesses count for 43.5% of U.S. GDP, and 39% of private sector payroll. Small business owners are acutely aware of their risk exposure.…
Insights
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13 November 2024
Despite economic headwinds, the Life insurance industry is pursuing a strategy of growth. But to do so in the current macroeconomic environment…
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12 November 2024
Despite economic headwinds, the P&C insurance industry is pursuing a strategy of growth. But to do so in the current macroeconomic environment r…
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11 November 2024
With P&C carriers facing high costs of doing business, taking friction out of business processes is a path to balancing the books without sacrif…
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30 September 2024
In the early part of the year, insurance made the news in North Carolina because carriers were asking for up to double the rate along the fragil…
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25 September 2024
As the insurance industry moved through what is now generally agreed upon as a “first wave” of Insurtech, I had several conversations with carri…
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14 September 2024
The ability to detect insurance claims fraud is, in some ways, easier than ever. With each year, the datasets that insurers have access to are e…
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12 August 2024
A claims fraud-detection system helps insurance carriers identify fraudulent claims at both the individual and organizational levels. It is typi…
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12 August 2024
A claims fraud-detection system helps insurance carriers identify fraudulent claims at both the individual and organizational levels. It is typi…
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26 June 2024
Following up from Celent's biennial North American claims admin system review, Celent asked for customer references in order to get feedback on…
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16 May 2024
ABOUT THE SHOWCASE Gen AI is the hottest topic in the industry right now. Insurers are reaching out daily with questions and the need for advice…
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9 May 2024
I live in a small town between Charlotte, N.C., and Rock Hill, S.C. Today, schools and businesses in Charlotte are closed after a series of seve…
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21 March 2024
Third-party distribution is still a critical component of the insurance ecosystem. Rather than look for ways to disintermediate their broker par…
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8 March 2024
This week, we at Celent released new and updated P&C claims systems vendor reports for four regions: North America EMEA Latin America Asia-Pac…
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7 March 2024
Claims, often referred to as the "moment of truth," represent the fulfillment of an insurance policy's promise to indemnify and make customers w…