20 November 2024
Life insurers are working in a post-pandemic world. Many, if not most, insurers made major investments in reaction to COVID-19. Celent saw signi…
Insights
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20 November 2024
The pandemic forced life insurers to rethink their process and products, all while managing their mortality, financial, and operations risk. The…
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20 November 2024
As insurers competed for business during the pandemic, they looked for ways to simplify their application process and offer more products with e…
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13 November 2024
Recorded on November 13, 2024 Life insurance carriers are increasingly taking a greenfield approach to digital transformation, choosing to build…
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13 November 2024
Despite economic headwinds, the Life insurance industry is pursuing a strategy of growth. But to do so in the current macroeconomic environment…
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12 November 2024
Despite economic headwinds, the P&C insurance industry is pursuing a strategy of growth. But to do so in the current macroeconomic environment r…
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30 September 2024
I am very excited to attend my second ITC Vegas conference. My hope is to have a voice since last year I lost my voice on the first day. If you…
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8 July 2024
Out of necessity, insurers are becoming much more sophisticated in how they think about distribution management. While the primary channel for b…
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8 July 2024
Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
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8 July 2024
Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
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10 June 2024
Business Process Outsourcing (BPO) and Third Party Administration (TPA) services offer insurers a way to reduce costs, address operational issue…
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10 June 2024
Third Party Administration (TPA) and Business Process Outsourcing (BPO) offers insurers a way to reduce costs, address operational issues, and c…
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17 May 2024
Life insurers are used to owning systems for decades. It’s certainly not a stretch to think that some of you reading still have Life70 running!…
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7 May 2024
Curious about the current state of the life insurance industry’s technology budgets, investment plans, and the goals and priorities that are dri…
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30 April 2024
Since 2011, Celent has been analyzing and evaluating BPO vendors. The 19 global vendors profiled in this report offer business process outsourci…