30 September 2024
I am very excited to attend my second ITC Vegas conference. My hope is to have a voice since last year I lost my voice on the first day. If you…
Insights
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8 July 2024
Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
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8 July 2024
Out of necessity, insurers are becoming much more sophisticated in how they think about distribution management. While the primary channel for b…
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8 July 2024
Use of distribution management systems is increasing due to a variety of changes happening in the market. The increase in insurance agency merge…
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10 June 2024
Third Party Administration (TPA) and Business Process Outsourcing (BPO) offers insurers a way to reduce costs, address operational issues, and c…
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10 June 2024
Business Process Outsourcing (BPO) and Third Party Administration (TPA) services offer insurers a way to reduce costs, address operational issue…
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17 May 2024
Life insurers are used to owning systems for decades. It’s certainly not a stretch to think that some of you reading still have Life70 running!…
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7 May 2024
Curious about the current state of the life insurance industry’s technology budgets, investment plans, and the goals and priorities that are dri…
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30 April 2024
Since 2011, Celent has been analyzing and evaluating BPO vendors. The 19 global vendors profiled in this report offer business process outsourci…
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30 April 2024
Since 2011, Celent has been analyzing and evaluating BPO vendors. The 16 global vendors iprofiled in this report business process outsourcing (B…
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27 March 2024
Life insurers were forced to digitize the sales process during the pandemic. Their move to direct-to-consumer sales (D2C) saw its peak (7+% of t…
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21 March 2024
Taiwan Life Insurance’s AI Platform for Claims provides multiple convenient claims delivery channels that address the many issues Taiwanese poli…
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7 March 2024
Spring is one of my favorite seasons. It means that I can begin gardening and getting outside to appreciate the work we have done over the years…
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14 February 2024
Annually, Celent examines the business priorities, IT budgets, and investments being made by North American life insurance company technology ex…
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6 February 2024
This document was created for Celent customers interested in insurtech and innovation who were unable to attend InsureTech Connect 2023 (ITC 202…