5 October 2021
Beyond the Portal: P/C Carriers Vie to Create Better Agency Digital Experiences
By Susanne Sclafane
Agent digital experiences are moving to the forefront of property/casualty insurance carrier technology strategies, according to a survey report published by Celent late last week.
Just having a web portal isn’t going to cut it anymore, with 94 percent of 35 North American carriers surveyed by the global research and tech advisory firm for financial institutions saying that they want to create above-average experiences for agents. And one-third of those aim to be “world class,” according to the report, “Agent Digital Experience: A New Battleground in Property and Casualty Insurance.” Read More
News article details
Industry
Property & Casualty Insurance
Media Type
News Articles
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America