13 September 2021
In today's hyper-competitive and rapidly changing insurance landscape, improving the customer experience has become a strategic imperative. Perhaps one of the most important parts of that customer experience is insurance claims. AM Best Audio's John Weber sits down with Andrew Schwartz, Insurance Analyst at Celent, to discuss the touchless claims.
News article details
Industry
Property & Casualty Insurance
Media Type
Podcasts
Geographic Focus
North America