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How credit unions use AI to compete with fintech lenders

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8 November 2021

AI can improve customer engagement, provide analytics and handle back-office tasks, but the technology has its own drawbacks that financial institutions should consider, according to Craig Focardi, an analyst for the Boston-based research and advisory firm Celent.

News article details

Industry
Corporate Banking, Retail Banking
Media Type
News Articles
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America