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Consumers expect faster and easier in the payments space

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13 May 2022

Financial institutions need to rise to that challenge, while at the same time ensuring that customers’ accounts are well-protected from fraud.

Zilvinas Bareisis, head of retail banking for Celent, says that even when banks work jointly with tech companies to provide advanced payment options, they risk losing customer relationships if customers perceive that their payment services are coming from these outside companies.

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News article details

Industry
Retail Banking
Media Type
News Articles
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America