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  5. Chatbots take on more customer service tasks at Progressive, Lemonade

Chatbots take on more customer service tasks at Progressive, Lemonade

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22 February 2021
Most insurance customers are comfortable dealing with chatbots for low-complexity questions, and carriers from stalwart Progressive to insurtech Lemonade are increasing the role of their AI-powered ...
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News article details

Industry
Property & Casualty Insurance
Media Type
News Articles
Geographic Focus
North America