2 September 2021
As found in the Tech Spending During COVID-19: The Road to Normalcy in 2021 report from financial services research and advisory firm Celent, one of the key trends impacting banks as a result of the pandemic is “an acceleration of digital transformation and cloud migration timeline by around 2 years.” Many are “reinvesting into digital customer experience” and into improving some of the shortcomings “in digital delivery” that the pandemic highlighted.
News article details
Industry
Corporate Banking, Property & Casualty Insurance, Retail Banking
Media Type
News Articles
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America