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How a California credit union taught its English-speaking bot to speak Spanish

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14 April 2022

To keep up with large banks, Community First Credit Union in Santa Rosa, California, wanted to launch a conversational bot powered by artificial intelligence to provide account information and perform transactions — but the bot needed to be bilingual.

Read more via American Banker

News article details

Industry
Corporate Banking
Media Type
News Articles
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America