Vendors
日本語

GDPR and CRM: Regulating Client Privacy

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
12 November 2018

Key research questions

  • What is the General Data Protection Regulation?
  • How have CRM and front office solution providers modified their data and customer lifecycles in order to be compliant with GDPR?
  • What is the outlook for CRM and front office solution providers in a post-GDPR environment?

Abstract

The General Data Protection Regulation (GDPR) is a piece of European Union legislation that regulates how personal data is collected, bought, sold, and used. This report will look at the impact that GDPR has had on CRM and front office solutions.