Vendors
日本語
search
  2. //
  3. Reports & insights
  4. //
  5. Top Trends in Retail Banking 2014: Strategy Being Reshaped by Technology

Top Trends in Retail Banking 2014: Strategy Being Reshaped by Technology

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
28 February 2014
Dan Latimore

Abstract

Celent highlights 10 trends that bank executives and their ecosystem partners should monitor and act on in 2014.

In the report Top Trends in Retail Banking 2014: Strategy Being Reshaped by Technology, Celent examines the key trends that bankers and their partners should be watching in 2014. Business leaders as well as technologists must be conversant with key technology trends shaping the industry in order to position themselves for success.

Corporate strategy used to drive technology: most firms defined a value proposition and then decided which technological tools they needed to execute. That was certainly the case for banks. Times have changed, however; challenged by entrants and driven by the demands of tech-savvy customers, technology imperatives are shaping strategy in new and unprecedented ways. Celent highlights retail banking trends in the context of three overall themes driving banking technology:

  • Digital and Omnichannel
  • Innovation and Emerging Technologies
  • Legacy and Ecosystem Transformation

“The banking industry is undergoing profound transformation, driven by technology advances, changing customer behavior, and a rapidly shifting business model,” says Dan Latimore, Senior Vice President of Celent’s Banking Group. “We are at the point where several long-term trends have been supercharged by technology that’s advanced enough to make activities that seemed like science fiction five years ago a reality today.”

Client Access