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Pace of Change in EMEA Insurance

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2 October 2019

Critical Drivers Impacting the Transformation of Insurance

Abstract

Technology innovation, increasing amounts of data, and rising customer expectations are pressuring the industry to transform rapidly. Other forces — competition for talent, product innovation, and regulatory influence — are also forcing firms to adapt quickly. To help insurers navigate these changes, Celent conducted a survey of EMEA General Insurers to gauge industry and insurer progress against six elements driving change in insurance.