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IT Cost Decisions in EMEA and APAC Life and Health Insurance

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7 June 2020

What Does a Pandemic Change?

Abstract

Over the past two to three months, the COVID-19 outbreak has had an impact on many countries in Asia-Pacific, Europe, the Middle East, and Africa (EMEA). As many APAC and EMEA countries have smoothly got out of the lockdown period, life and health insurers have been thinking on long term strategies to manage the post-pandemic period and the return to a more normal situation.

Long Term Strategic Decisions

This report has various objectives:

  • To understand the impact of the COVID-19 crisis on IT cost
  • To identify which specific resources are impacted by these IT costs decisions.
  • To get a perspective on the short term tactical and the longer term more strategic decisions made by insurers
  • To figure out whether the cloud technology is a domain where insurers plan to accelerate investment.