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Putting the Consumer at the Center

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11 November 2021

Since kicking off seven weeks ago, the Oliver Wyman Health Innovation Summit 2021 has highlighted areas where the status quo in healthcare is being upended.

Oliver Wyman Partner Ashley Smith talked about the need for stakeholders to capture opportunities in motion. She homed in on a handful of areas where change is happening at an accelerated rate—care in the home, behavioral health, the electronic medical record, pharmaceutical populational health, and prevention—and the importance of developing strategies and solutions that can be scaled across markets.

During Digging Deeper sessions over the past few weeks, stakeholders from across the industry delved into a range of topics, including fostering a more nuanced understanding of value, acknowledging that it will have different meanings for different stakeholders. And they talked about strategies for aligning financial incentives with efforts to expand digital health, recognizing that here, too, different segments of the industry have different goals. Look for more coverage of these topics in the 2021 Innovation Journal, launching later this year.

And at the Innovation in Action Showcase, five tech-driven companies shared their insights on how the industry can create a more consumer-centric model and bridge the gap between virtual and in-person care.

This article is courtesy of Olivery Wyman. The complete article can beach reached here.