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Insurance in Europe: 2018 Business and IT Priorities

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31 May 2018

Key research questions

  • Which business objective is having the largest impact on European insurers’ IT plans?
  • Which digital initiatives are attracting the most attention?
  • What are European insurers doing to innovate?

Abstract

European insurers face a tough market environment, and CIOs have to carefully select their investments if they want to efficiently support their business operations.

This Celent report examines business priorities, IT budget and spending, and initiatives being launched around three areas in insurance:

  • Digital transformation
  • Innovation
  • Legacy and ecosystem transformation