Achieving a Positive ROI from Cash Management Technologies

A recent Celent survey found that increased fee-based revenues is the number one reason for bank痴 deployment of browser-based cash management solutions.

Celent痴 latest report, " ," looks at different strategies for deployment as well as some of the benefits a bank can expect to reap once a solution is in place. The bulk of the report focuses on implementation by two banks deemed examples of "best practice": The Federal Home Loan Bank of New York and Mercantile Bank.

"Browser-based cash management solutions offer a strong value proposition." explains Christine Barry, analyst in Celent痴 banking team. "With the right strategy in place, as well as the most appropriate vendor solution, banks have much to gain from deployment."

The Federal Home Loan Bank of New York serves as an example of how today痴 more customizable and flexible solutions are able to meet the needs of even specialized banks. Mercantile Bank, on the other hand, a small community bank, through the use of technology and a dedication to customer service, is able to compete with many of the larger regional banks in its service area as a result of deployment. It has achieved higher than average online adoption rates, increased fee income, and a full return on its investment in just two years.

A is available online.

of Celent Communications' Wholesale Banking research service can download the report electronically by clicking on the icon to the left. Non-members should contact info@celent.com for more information.