Celent Recognizes 20 winners with 2019 Model Insurer Awards
Today we are announcing the winners of Celent Model Insurer 2019 Awards. Our annual Model Insurer program was launched 13 years ago and recognizes the effective use of technology by insurers through their implementation of IT programs that epitomize best practices for technology projects.
The program in 2019 was again incredibly competitive. Nearly 60 insurers of all sizes from 21 countries submitted over 90 nominations. Such a high number of submissions of extraordinary quality across the board is a testament to the hard work going on in the industry, as companies continue to transform and innovate.
We are delighted to announce AIA Group as Celent Model Insurer of the Year 2019 in recognition of their creation of a nimble Digital Workforce that quickly satisfies customers’ needs and contributes to building and improving customer relations.
We are also excited to recognize the following 19 insurers and their initiatives with Model Insurer 2019 awards:
Model Insurer 2019: Digital and Omnichannel
- Allstate Insurance Company
- Cathay Life Insurance Co., Ltd.
- John Hancock Insurance — Direct to Consumer
- Penn Mutual
- Transamerica
Model Insurer 2019: Legacy and Ecosystem Transformation
- Erie Insurance Group
- Nedbank Insurance
- Sompo Japan Nipponkoa Himawari Life Insurance Inc.
- Zurich Insurance
Model Insurer 2019: Innovation and Emerging Technologies
- AXA XL
- Liberty General Insurance
- Northwestern Mutual
Model Insurer 2019: Operational Excellence
- Aegon Nederland NV
- Allstate Insurance Company
- Bajaj Allianz General Insurance Co. Ltd.
Model Insurer 2019: Data, Analytics, and Artificial Intelligence
- AIA Hong Kong
- esure
- MassMutual and Haven Life
- Taikang Insurance Group
Each winning initiative is described in a case study report available to Celent research clients.